Community Manager

Overview The Community Manager assists the Community Director with the overall operation of the property to ensure customer satisfaction. This position interacts with internal and external customers including residents, vendors, board members and committee members, as well as Hunt employees. This position is also responsible for site level leadership, collecting and posting rent payments; managing resident delinquencies, evictions, invoice processing, and legal notices; and performing pre‑close and close‑out accounting processes. Responsibilities Directly supervises Leasing Agents and Resident Service Specialists. Participates in their hiring, training, performance management, and termination. Monitors all accounts receivable, including collecting and posting rent, making daily bank deposits, and maintaining an accurate rent roll. Collects delinquent account balances from previous residents and processes tenant refunds. Accurately and timely completes daily, weekly, and monthly financial and leasing reports, including month‑end pre‑close, close‑out, market surveys, and lease expiration matrix. Generates additional reports as required. Audits records and files to identify dates requiring administrative action, such as lease expiration dates, delinquent accounts, and unlawful detentions. Processes evictions, including necessary paperwork, serving notices, and attending court hearings. Leases units as needed and ensures execution of leases and proper completion of lease files. Sends out lease expiration letters and processes lease renewals. Shops competitive properties. Enters, processes, and receives vendor payables. Scans invoices for the AP department to process payments. Ensures unsafe conditions are corrected timely. Processes move‑ins, move‑outs, and lease renewals. Assists the Community Director with site‑level leadership, staff performance, and resident relations. Assists with resident retention, planning and organizing social events. Assumes responsibility for property operations in the absence of the Community Director. Ensures compliance with company policies and procedures. Performs physical inspections of the property and verifies vacant unit conditions and overall safety. Coordinates with maintenance and make‑ready staff to ensure timely reconditioning of units after move‑out. May conduct 30‑day pre‑inspections and move‑in/out inspections with residents. Assists in weekly, monthly, quarterly reports and executive summaries. Creates purchase orders for office expenses and may bill residents for monthly utilities. Requires driving for the Company using a company vehicle or a personal/rental vehicle for more than 50% of company business. Qualifications High School Diploma or GED (or equivalent) – required. Bachelor’s Degree in Business Administration, Property Management, or a related discipline – preferred. Two years of property leasing experience or equivalent skills – required. One to three years of experience managing others – required. Experience with YARDI – preferred. Strong computer skills with MS Office Suite (Word, Excel, PowerPoint, Outlook). Strong verbal and written communication skills. Ability to work effectively with employees at all levels and with the military community. Self‑motivated, detail‑oriented team player with strong communication, client management, and business literacy skills. Demonstrates discretion and a professional attitude and appearance. Ability to envision, develop, and implement new strategies for competitive, complex business issues. Takes initiative to anticipate client needs and make recommendations. Valid Driver’s License in the state – required. Accredited Residential Management (ARM) – preferred. Certified Apartment Manager (CAM‑NAAHQ) – preferred. Certified Professional of Occupancy (CPO) – preferred. Compensation We are committed to offering competitive and equitable compensation. Final salaries will be determined based on factors such as geographic location, skills, education, licenses, certifications, and experience. In addition to these factors, we believe in pay equity and consider internal and external factors in every final offer. We also offer a generous total compensation and benefits package. Benefits A competitive salary is only part of your total rewards. We also offer a comprehensive benefits package, including paid time off, medical, dental, life and disability insurance, HSA/FSA accounts, retirement, rewards programs, and more. EEO/ADA The Company and its affiliates provide equal employment opportunity to all individuals regardless of race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or other characteristics protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. #J-18808-Ljbffr