Program Specialist I

AgencyTexas A&M University - KingsvilleDepartmentOutreach & Enrollment Support ServicesProposed Minimum SalaryCommensurateJob LocationKingsville, TexasJob TypeStaffJob DescriptionAbout Texas A&M University–KingsvilleTexas A&M University–Kingsville (TAMUK), the oldest institution of higher learning in South Texas and a proud member of the Texas A&M University System, stands as the region’s premier university. TAMUK offers the widest range of academic programs and degrees in South Texas, provides exceptional learning and residential facilities, conducts impactful research, awards substantial scholarships, and has awarded more than 80,000 degrees in the institution’s 100-year history. The university is recognized for its unwavering commitment to student success, meaningful research, and deep community engagement. With a welcoming campus culture and strong regional partnerships, TAMUK offers faculty and staff a unique opportunity to make a lasting difference in the lives of students and the broader South Texas region.Location: The University is located in historic Kingsville, a friendly, safe city of 25,000 that is the home of the legendary King Ranch. Corpus Christi and its beaches are just 40 miles to the northeast, and the border with Mexico is 120 miles to the south at Brownsville or 119 miles to the west at Laredo.For more information, click here .Position OverviewThe Program Specialist I provides operational support to the coordinator in the daily functions of the Welcome Center while overseeing mail processing, package distribution, and supply inventory in the mail room. This position ensures efficient operations, accurate recordkeeping, and high-quality customer service, and provides guidance and training to student employees. The role requires strong organizational, communication, and problem-solving skills, as well as a detail-oriented, service-focused approach.Essential Duties and ResponsibilitiesOperations and Administrative SupportProvide operational support to the coordinator in the daily functions of the Welcome Center.Maintain organized, professional workspaces and support continuous operational improvementIdentify operational challenges and recommend process improvements to enhance efficiency and effectiveness.Manage accurately, timely, and confidential records related to mail services, inventory, and operational activities.Inventory and Resource ManagementManage inventory of materials (publications and swag) used for campus visit experience.Oversee inventory management and distribution, including monitoring supply levels and maintaining accurate inventory records.Mail and Logistics ManagementOversee the receipt, processing, tracking, and distribution of incoming and outgoing mail and packages in accordance with established procedures.Ensure compliance with institutional policies, safety guidelines, and applicable postal and mailing regulations.Student Ambassador Supervision and SupportSupport the daily assignment and customer service standards of Student Ambassadors.Provide guidance and support to Student Ambassadors to ensure a high-quality visitor and customer service experience.Supervises, trains, and evaluates the work of others.Admissions and Visitor Experience SupportMaintain an understanding of admissions processes and requirements to assist prospective students and families with common inquiries.Assist with admissions-related presentations, campus tours, and visitor engagement activities as needed.Other DutiesThe above represents the major duties, responsibilities, and authorities of this job and is not intended to be a complete list of all tasks and functions. Other duties may be assigned.Required QualificationsEducation – Bachelor’s degree in applicable field or equivalent combination of education and experience.Experience – No prior experience requiredPreferred QualificationsExperience in a higher education or campus-based environment.Knowledge of mail processing procedures, shipping vendors, and applicable postal regulations.Experience with inventory management and supply control.Experience training or providing guidance to student employees or support staff.Knowledge, Skills, and AbilitiesAbility to effectively communicate both orally and in writingAbility to positively and professionally interact with clients and staffExcellent communication and presentation skillsStrong interpersonal and organizational skillsWorking knowledge of office software and instructional programsAbility to positively and professionally interact with clients and staff, groups of various sizesAbility to multitask and work cooperatively with othersOther Requirements and FactorsThis position is security sensitiveThis position will require export-control authorization prior to starting employment.This position requires compliance with state and federal laws/codes and Texas A&M University System/TAMU policies, regulations, rules and proceduresAll tasks and job responsibilities must be performed safely without injury to self or others in compliance with System and University safety requirementsThis position may require work beyond normal office hours and/or work on weekendsPhysical RequirementsAbility to work outdoors exposed to various weather conditions, potential allergens, elevated noise levels, and heatAbility to move up to 10lbs with or without assistanceAbility to move light, medium or heavy objects with or without assistance.Ability to travel independently to other and/or remote locations by driving and/or flying on commercial airlinesWhy Join the Javelina Nation?Texas A&M University–Kingsville offers a supportive, mission-driven culture focused on excellence in teaching, research, and service. All employees enjoy:A welcoming campus communityOpportunities for professional developmentCompetitive benefits through the Texas A&M University SystemA rewarding experience of helping students achieve their academic and career goalsShared Values: TAMUK employees uphold the Shared Values of Care, Integrity, Pride, Innovation, and Excellence, which form the foundation of the University’s culture and guide its strategic plan. More information on TAMUK’s Strategic Plan and Shared Values can be found here .4DX : TAMUK employees actively engage in Franklin Covey’s 4 Disciplines of Execution (4DX) activities within their departments. TAMUK utilizes 4DX as the framework for pursuing strategic goals by creating a culture of high performance. This requires participation from all faculty and staff. More information on 4DX can be found here .Caring Campus: TAMUK employees embody the Institute for Evidence Based Change’s Caring Campus mindset, maintaining a collegial and caring attitude towards students and each other to foster student engagement and a positive, collaborative work environment. More information on Caring Campus can be found here .Compensation & BenefitsCompensation: Commensurate with experienceTexas A&M University-Kingsville offers a career filled with purpose and opportunity in addition to competitive wages. In addition to base pay, TAMUK provides eligible employees a comprehensive Total Rewards package designed to support employees’ well-being, professional growth, and financial security.BENEFITS (rules, policies, eligibility apply)With our generous benefit package , robust professional development opportunities, strong retirement programs, and dedication to service excellence, TAMUK is a truly engaging and rewarding place to work.Insurance:Medical$0 - $30 per month for Employee Only coverage after university contribution ($920 value).Up to 83% of premium covered by the university:Employee and SpouseEmployee and ChildrenEmployee and Family coverageDental & VisionLife Insurance, Accidental D&D, Long Term Disability, Flexible Spending Account and Day Care Spending AccountOn-Campus Wellness Opportunities:TAMUK’s Wellness Program is designed to enrich lives through health and wellness programming that is meaningful and impactful.Work Life Solutions:Counseling, Work Life Assistance, Financial Resources, and Legal ResourcesTuition Benefits:Employee Tuition Assistance ProgramBook scholarshipsPublic Service Loan ForgivenessRetirement:Teacher Retirement System of Texas (TRS) or Optional Retirement Plan (ORP), dependent on positionVoluntary Tax Deferred Account/Deferred Compensation PlanEmployee Leave:8+ hours of vacation per month8 hours of sick leave per month8 hours of paid Birthday leave12-15 paid holidays per yearAdditional InformationA federal proclamation issued on September 19, 2025, imposes a $100,000 fee on new H-1B petitions filed after September 21, 2025. Texas A&M University-Kingsville will not pay this fee. If immigration sponsorship may be required for employment, consult with private immigration counsel, at the individual’s expense, is recommended to determine whether the individual’s current immigration status would make a potential offer of employment from Texas A&M University-Kingsville subject to this fee.In addition, on January 27, 2026, Texas Governor Abbott issued a moratorium on the filing of any new H-1B petitions unless approved by the Texas Workforce Commission. Accordingly, if sponsorship for employment visa status is required now or in the future, this moratorium may affect the university’s ability to employ the selected final candidate. TAMUK will adhere to applicable regulations regarding visa opportunities.Application InstructionsDuring the application process applicants have one opportunity to enter the requested information, upload documents and submit the application. Applicants will not be able to make changes or add additional documents once the application materials have been submitted via "Submit" action.Employment applications must include:Completed online applicationCurriculum Vitae or ResumeContact information for 3 professional referencesAll positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.Equal Opportunity/Veterans/Disability Employer. #J-18808-Ljbffr