Academic Support Coordinator

Academic Support Coordinator Job no: 559257 Work type: Staff Location: Long Beach Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Administrative, Temporary, Full Time Job Summary Under the direction of the Director of the Bickerstaff Academic Center (BAC) and the Assistant Director of Academic Support, the incumbent assists with providing academic support clerical assistance, clerical support for BAC programs, and general reception duties for the BAC. During the academic semesters (fall and spring) workday hours will be adjusted to meet the operational needs of the Center between the hours of 9°am to 9°pm Monday through Thursday. Key Responsibilities Academic Support Assistance – Assist the Assistant Director for Academic Support with professional execution of all aspects of tracking and maintaining BAC and University databases for student‑athlete academic support services. Assist with coordination of the tutoring program. Communicate relevant information regarding the academic support programs to interested parties (coaches, advisors, tutors, mentors, etc.). Front‑desk receptionist support assistance and maintain academically enriching study environment for CSULB’s NCAA student‑athlete population – Provide general reception and clerical support for the front desk and study hall. Maintain the reception and study hall area of the center including but not limited to the opening and/or closing of the Center doors, greeting student‑athletes, coaches and visitors, monitoring printer paper, and keeping the area clutter free. Provide clerical assistance for the BAC operational needs – Assist BAC staff with DocuSign creation. Provide clerical support for student‑athlete programming including Academic Skills workshops and orientation programming; including but not limited to preparation of handouts and documents for the program, send communication emails to coaches and student‑athletes, create flyers, organize attendance sheets, request room locations. Required NCAA Compliance – Maintain working knowledge and comply with all NCAA compliance, Big West Conference, Athletic Department and CSULB rules and regulations that apply to working with the NCAA student‑athlete population. Department Bickerstaff Academic Center for Student Athletes Services Time Base 1.0 time‑base, 40 hours per week. Duration of Appointment This is a temporary position for 1 year with no permanent status granted. Temporary assignments may expire prior to the ending date. Compensation Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. Hiring Rate: The hiring rate for this position is $4,047 (Step 1) per month. CSU Classification Salary Range: The CSU Classification Salary Range for this position is $4,047 (Step 1) – $5,896 (Step 20) per month. Benefits To be eligible for full benefits, employees must be appointed at least half‑time (.50FTE) with an appointment lasting more than six months and one day. Benefits eligibility and offerings may vary based on appointment type, classification, and applicable collective bargaining agreement. Eligible employees may have access to a comprehensive benefits package that can include: Paid Time Off: Up to 24 vacation days per year (based on employee group and/or length of service), 14 paid holidays, and 12 sick days annually with unlimited accrual. Health Coverage: A variety of medical, dental, and vision plans. Retirement Plans: Participation in the CalPERS defined benefit plan, along with voluntary savings options such as 403(b), 401(k), and 457 plans. Educational Benefits: Tuition fee waiver programs for eligible employees; dependent eligibility varies by employee group and bargaining unit. Employee Assistance Program (EAP): Confidential counseling and support services for employees and their families. Additional Benefits: Wellness programs, professional development opportunities, and insurance options including life, disability, and pet insurance. Qualifications The ideal candidate demonstrates excellent word processing and Excel skills to prepare manuals and other documents, along with strong communication and interpersonal abilities. They are highly organized, capable of multitasking, and adaptable in a dynamic environment. A professional demeanor is consistently maintained when working with faculty, staff, and students. The candidate is also experienced in engaging with a diverse university population, including student athletes, and can effectively build and maintain cooperative working relationships with CSULB staff and students. Additionally, they are comfortable working within a high‑profile, at‑risk, and culturally diverse population. Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non‑discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student and assist in achieving the university's commitment to a "vision of excellence." Education and Experience Equivalent to four years of administrative support experience required. Knowledge of general NCAA rules, student‑athletes issues and academic complexity is preferred. Application Procedures Click “Apply Now” to complete the CSULB Online Employment Application. Please fill out the application completely. It is important that all sections of the online application are completed fully and accurately. Be sure to include all relevant education and experience. Your application will be used to determine whether you meet the minimum qualifications for this position. Physical Summary Sedentary work – Involves mainly sitting. Walking and standing are minimal. Lifting is limited to lightweight objects (10 pounds or less). Additional Information CSULB is not a sponsoring agency for staff and management positions (i.e. H‑1B Visas). A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSULB will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Long Beach State Athletics is committed to following NCAA, Big West Conference, Golden Coast Conference, and Mountain Pacific Sports Federation rules and regulations. Therefore, the incumbent is required to maintain a working knowledge of these rules and regulations. Equal Employment Statement Consistent with California law and federal civil rights laws, CSULB provides equal opportunity in employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, national origin, or other protected status. CSULB complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti‑discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices. California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees. Accommodations We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact View email address on click.appcast.io. Out of State Employment Policy California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. #J-18808-Ljbffr