Field Service Engineer - North Carolina

Job Description

Job Description

Field Service Engineer – North Carolina

Location: Greensboro, North Carolina

Job Summary

JST is seeking a Field Service Engineer to provide technical support for semiconductor wet processing equipment at customer locations in North Carolina. This position focuses on equipment troubleshooting, installation, maintenance, startup, commissioning, and qualification of automated wet bench systems.

The Field Service Engineer will work closely with customers and internal engineering teams to diagnose equipment issues, perform repairs, and ensure equipment operates safely and efficiently.

What You'll Do

1. Troubleshoot and resolve mechanical, electrical, and automated equipment issues using diagnostic tools and technical documentation.

2. Read and interpret P&IDs, electrical schematics, engineering drawings, and equipment specifications.

3. Identify equipment failures and develop solutions to improve system performance and reliability.

4. Support installation, startup, commissioning, and qualification of semiconductor wet processing equipment.

5. Program, maintain, and troubleshoot PLC systems, including ladder logic and automated controls.

6. Verify equipment performance according to SEMI standards and customer specifications.

7. Provide onsite technical assistance to customers regarding equipment operation, maintenance, and troubleshooting.

8. Support equipment upgrades, modifications, retrofits, and process improvements.

9. Prepare service reports documenting equipment performance, troubleshooting findings, and recommended improvements.

10. Collaborate with engineering teams to identify equipment issues and recommend design improvements.

11. Perform point-to-point wiring, soldering, and electrical assembly according to engineering specifications.

12. Assemble, organize, and label electrical wiring and components.

13. Install and assemble valves, fittings, and plumbing components to ensure proper connections.

14. Perform plastic welding on materials including PVC-C, PVDF, and Halar.

15. Identify, inspect, and troubleshoot electrical components, including relays, controllers, switches, motors, pumps, and drives.

16. Safely operate hand tools, power tools, multimeters, soldering equipment, crimpers, and other technical equipment.

17. Maintain effective communication between customers, engineering teams, and factory personnel.

18. Document service activities, equipment modifications, schematic updates, and blueprint changes.

Qualifications

Minimum Requirements:

• Associate degree in Engineering, Technology, Electronics, Semiconductor Manufacturing, or a related technical field; OR

• Bachelor's degree in Engineering (Mechanical, Electrical, Chemical), Mathematics, Chemistry, or a related scientific field; OR

• Equivalent combination of technical education and a minimum of 5 years of relevant experience in semiconductor equipment, automation systems, or precision manufacturing.

Preferred Qualifications:

• Bachelor's degree or higher in Engineering or a related scientific discipline.

• Experience with semiconductor processing equipment, PLCs, or automated systems.

• Experience with equipment installation, commissioning, troubleshooting, or field service.

• Professional certifications or specialized training in relevant technical areas.

Work Environment & Expectations

• Employees are expected to support the Company's business culture and values by demonstrating integrity, simplicity, trust, respect, and shared risk while contributing to the success of the company.

• Ability to safely lift, carry, push, or pull objects weighing up to 50 pounds.

• Ability to walk, stand, and work on feet for the duration of a shift.

• Ability to climb, balance, stoop, kneel, crouch, reach with hands and arms, grasp, handle, and operate hand tools, power tools, or controls.

About JST

JST is an industry leader dedicated to providing state-of-the-art wet processing, drying, and chemical management tools for applications in semiconductors, electronics, flat panel displays, optoelectronics, medical devices, and other industries where cleanliness is critical.

Company Benefits

• Medical, Dental & Vision Insurance

• 401(k) Matching

• Life Insurance

• Company-Paid Short-Term & Long-Term Disability

• Paid Bereavement Leave

• Paid Parental Leave

• Paid Time Off

• Holiday Pay

• Referral Program

• Tuition Reimbursement

• Competitive Pay Based on Experience

• Possible Relocation Assistance

Important Notes:

JST is an AA/EEO employer.

Visa Sponsorship: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Background Check Policy: JST's employees are subject to background checks based on business necessity. It is the employee's responsibility to disclose prior arrests and convictions. If it's found out that an employee might not be compliant with applicable policies, JST reserves the right to conduct a background check and refusal to comply with the background check is subject to termination.

Pre-Employment Drug Testing Policy : All offers of employment are contingent upon submitting to a drug test and satisfying JST's substance and alcohol testing requirements. If the applicant fails to comply with this policy, the testing requirements of the Company's related requests, or if the test result is positive and is subsequently confirmed, the offer of employment shall be withdrawn.