Service Desk Technician - Bilingual Spanish/English (TIER 1)

$16 - $18 per hour

Full-time

Logicalis, Inc.

Summary
*This position requires candidates to be proficient in English and Spanish*
Provides support via phone, e-mail and chat for various PC hardware and software applications.
Essential Duties and Responsibilities
Provides support via phone, e-mail and chat to employees of corporate clients.

Assists users in troubleshooting Outlook.

Provides support for Microsoft Operating Systems (Windows7, Windows 10).

Provides support for Microsoft Office Products (Word, Excel, PowerPoint, Office365).

Provides support for mobile devices including configuration and email sync.

Handles 50-60 issues per day efficiently and appropriately.

Maintains regular and punctual attendance.

Utilizes Active Directory database to reset network passwords.

Assists users in adding and changing network printers.

Provides technical support for VPN connectivity issues.

Controls user's computers utilizing remote access tools.

Troubleshoots remote access connectivity problems.

Demonstrates and actively promotes an understanding and commitment to the mission of Logicalis through performing behaviors consistent with the organization's values.

Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of Logicalis in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors.
Supports and conducts self in a manner consistent with client service expectations.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Qualifications
To perform this job successfully, an individual should be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience/Technical Requirements/Certifications
Equivalent combination accepted.
Education
Trade School Certificate or Associate Degree in related field.
Experience / Technical Requirements:
1 year experience in call center or service desk environment.

Knowledge of various PC hardware and software applications including:
- Operating Systems: Windows 7, Windows 10
- Office 365 Support
- User creations/terminations (tasks/requests)
- End-user self-service tools
- Cloud support - multiple device data syncing
- ServiceNow or other ticketing systems
- Word, Excel, PowerPoint, Office365, Outlook, Lotus Notes, etc.
- Internet Service Provider (ISP), Cable Modem, and Internet Support.
Effective troubleshooting and documentation skills

Experience navigating a knowledgebase

Proficient use of Microsoft Office applications.
Certifications
None
Other Skills and Abilities
Strong technical and client interaction skills.

Self-starter with excellent organizational, administrative and interpersonal skills.

Ability to follow through with tasks, projects, and troubleshooting with minimal supervision.

Excellent oral, written, technical, and business communication skills.

Ability to multi-task and work in fast paced environment.
Hardware & Software Requirements
To perform the duties of this role you are required to have a personal smart phone with 2-factor authentication capabilities that can willfully be used for work related tasks
Physical Demands
The physical demands described here are representative of those that should be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is constantly required to sit, talk, see, hear, and use hands and arms. The employee is frequently required to stand; move about, climb steps or balance and stoop, kneel, crouch, or crawl. The employee may occasionally lift and/or move up to 10 pounds.
The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.
Logicalis is an Equal Opportunity Employer. It is our policy to employ people who are qualified by reason of education, training, experience, and demonstrated performance. We value diversity and inclusion at our company. We do not discriminate on the basis of race, color, religion, national origin, sexual orientation, gender identity and gender expression, marital status, age, height, weight, disability, veteran status, or any other reason prohibited by applicable federal or state laws.
Hourly Compensation Range: $16/hr to $18/hr

Apply

Vacancy posted 3 days ago

Similar jobs that could be interesting for youBased on the Service Desk Technician - Bilingual Spanish/English (TIER 1) in Mercer Island, WA vacancy

Senior Accountant-1
$40.86 per hour
Senior Accountant-1 page is loaded## Senior Accountant-1locations: Seattletime... ...human, housing, educational and cultural services to diverse communities, specializing in... ...PC spreadsheets, ten key by touch.* Bilingual English/Spanish preferred.**Sea Mar is an Equal Opportunity...
Bilingual
English language skills
Spanish language skills
Hourly pay
Full time
Monday to Friday
Seamar
Seattle, WA
1 day ago
Community Health Navigator Generalist - Pacific Tower (1.0 FTE)
$23.25 per hour
...Generalist - Pacific Tower (1.0 FTE) Job Category:... ...excellent customer service and care navigation to... ...and professionally in English, both verbally and in writing... ...Requirements: Bilingual in English and any languages... ...patient population such as Spanish, Somali, Amharic,...
Bilingual
English language skills
Spanish language skills
Hourly pay
Full time
Work at office
Neighborcare Health
Seattle, WA
4 days ago
Sous Chef
$80.5k - $83k
...health of the restaurants. Requirements 1-3 years high volume, upscale Chef/Sous... ...Detail oriented with high standards in service, organization, and operations Strong... ...written and oral communication skills. (Bilingual English/Spanish a plus.) Flexible schedule Benefits Employees...
Bilingual
English language skills
Spanish language skills
Hourly pay
Immediate start
Flexible hours
Shift work
Cactus, Inc.
Bellevue, WA
1 day ago
Franchise Business Consultant
$60k - $65k
...Entrepreneur Magazine’s #1 fastest growing franchise brand (#21 business overall... ...(site inspections) to maintain high service standards. Facilitate the start of... ...through on tasks to completion. Bilingual proficiency (Spanish/English is preferred). Ability to...
Bilingual
English language skills
Spanish language skills
Night shift
Weekend work
Stratus Building Solutions
Bellevue, WA
2 days ago
Bilingual Customer Service & Language Specialist (Spanish) (W-2 Employee)
$20 - $25 per hour
Join to apply for the Bilingual Customer Service & Language Specialist (Spanish) (W-2 Employee) role at Universal Language Service, Inc. 1 day ago Be among the first 25 applicants Join to... ...interpretation services in Spanish and English Assist interpreters with completing...
Bilingual
English language skills
Spanish language skills
Hourly pay
Full time
Work at office
Remote work
Monday to Friday
Universal Language Service, Inc.
Bellevue, WA
4 days ago
Full-Time Restaurant Assistant Manager
...process for delivering quality service to all Guests within the... ...graduate preferred Minimum of 1-2 years of restaurant... ...converse in and comprehend English Ability to work in a team environment... ...be able to resolve conflict Bilingual English/Spanish preferred Physical and...
Bilingual
English language skills
Spanish language skills
Hourly pay
Full time
Contract work
Local area
Worldwide
Flexible hours
Shift work
Afternoon shift
Cinemark
Bellevue, WA
1 day ago
Store Administrator (Bilingual)
...Assist Store Manager to prepare service requisitions and take... ...You Should Have/Be A minimum of 1-year experience in administrative... ...verbal communication skills in English Ability to communicate with Chinese... ...(Cantonese &/or Mandarin) & Spanish is an asset Flexible to work...
Bilingual
English language skills
Spanish language skills
Full time
For contractors
Seasonal work
All shifts
Flexible hours
Night shift
Day shift
Afternoon shift
Weekday work
T&T Supermarket
Bellevue, WA
1 day ago
Bilingual Health Specialist - CDC Info
...currently hiring for an RN, Bilingual Health Specialist to support... ...license Fluency in both English and Spanish required This position will... ...solving and customer service skills. Ability to work independently... ...or 11 or Mac: Big Sur (11.0.1+), Catalina (10.15), or...
Bilingual
English language skills
Spanish language skills
Full time
Contract work
Currently hiring
Work at office
Local area
Home office
Monday to Friday
Weekend work
Maximus
Bellevue, WA
7 hours ago
Key Account Manager - Bilingual Preferred (English/Spanish)
$100k
...Bilingual Key Account Manager SiteOne Landscape Supply is the largest... ...in key account sales ~1-3 years of green industry experience... ...who are conversational in English/Spanish are preferred. ~ Proven... ...resolve conflict, and provide service that leads to stellar...
Bilingual
English language skills
Spanish language skills
Minimum wage
Temporary work
Local area
SiteOne Landscape Supply
Bellevue, WA
1 day ago
Dental Assistant
$20 - $29 per hour
...support Registered dental assistant / Certified dental assistant Dental Assistant License. Preferences Bilingual Spanish/English is plus Hiring Process [1] Please apply through the Jobley application form ↓ [2] A recruiter will contact you to schedule an...
Bilingual
English language skills
Spanish language skills
Hourly pay
Full time
Part time
Work at office
Local area
Shift work
Affordable Dental Care
Seattle, WA
3 days ago
Business Development Manager - Bilingual Preferred (English/Spanish)
$70k - $80k
...new customer sales experience 1 to 3 years of green industry... ...or nursery products preferred Bilingual proficiency - candidates who are conversational in English/Spanish are preferred Proven... ...conflict resolution, and customer service skills, as well as proven approach...
Bilingual
English language skills
Spanish language skills
Base plus commission
Minimum wage
Temporary work
Local area
SiteOne Landscape Supply
Bellevue, WA
4 days ago
Bilingual PR Assistant (Spanish/English)-Training Provided
Rubinstein Law Offices in Bellevue, Washington, is looking for a bilingual candidate who is fluent in Spanish and English for an administrative support role. The position involves answering a multi-line phone system and helping Spanish-speaking clients with various issues...
Bilingual
English language skills
Spanish language skills
Rubinstein Law Offices
Bellevue, WA
1 day ago
Bilingual Warehouse Lead — Second Shift (Evenings)
$22 per hour
Freeway Insurance Services America, LLC is seeking an experienced Lead for a warehouse located... ...Sumner. The role requires speaking both English and Spanish, with an emphasis on dependability and... ...during the second shift from 4:30pm to 1:00am and offers a pay rate of $22 per...
Bilingual
English language skills
Spanish language skills
Hourly pay
Afternoon shift
Freeway Insurance Services America, LLC
Seattle, WA
1 day ago
US-based: Spanish Interpreters (Washington)
...are hiring experienced Spanish interpreters for a remote... ...Requirements include 90% English proficiency, a steady... ...Qualifications Proficiency/Bilingual/Native level of English and Spanish 1+ years of interpreting... ...the-Phone, or In-person Services We’re unlocking...
Bilingual
English language skills
Spanish language skills
Full time
Part time
Immediate start
Remote work
One World Global Services LLC
Seattle, WA
3 days ago
Bilingual Psychiatric ARNP - Outpatient Community Health
...a Psychiatric ARNP to provide comprehensive psychiatric services in outpatient settings. This role involves conducting psychiatric... ...staff to ensure quality care. The ideal candidate is bilingual in Spanish and English and has over five years of experience in psychiatric...
Bilingual
English language skills
Spanish language skills
Seamar
Bellevue, WA
4 days ago
Bilingual Property & Inventory Specialist (24/7)
...departments, ensuring proper security and handling of personal property. The ideal candidate will have 1-2 years of experience, be fluent in both English and Spanish, and possess strong communication skills. Shift work is required in this role, and it must be performed...
Bilingual
English language skills
Spanish language skills
Shift work
SOS International LLC
Seattle, WA
4 days ago
Technical Support Analyst
$21.3 - $29 per hour
...level for incidents, involve Tier II and III resources as needed... ...experience required. 1+ years’ experience working with... ...with an emphasis on customer service. Manage and prioritize multiple... .... Right to work statement in English and Spanish. #J-18808-Ljbffr Tommy Bahama
English language skills
Spanish language skills
Hourly pay
Full time
Work at office
Tommy Bahama
Seattle, WA
5 days ago
Phlebotomist & Lab Technician - EKG, Spirometry (Bilingual)
...School Diploma or GED and an active Medical Assistant-Phlebotomist certification. Exceptional customer service skills and bilingual communication in English and Spanish are preferred. Sea Mar offers a comprehensive benefits package to full-time employees. #J-18808-...
Bilingual
English language skills
Spanish language skills
Full time
Sea Mar Community Health Centers
Bellevue, WA
3 days ago
Integrated Mental Health Therapist II (Bilingual)
...focused on improving health outcomes. Candidates should have a Master's degree in a relevant field and be preferably bilingual in English and Spanish. Full-time employees receive an excellent benefits package including medical, dental, and extensive paid time off. #J-...
Bilingual
English language skills
Spanish language skills
Full time
Seamar
Bellevue, WA
4 days ago
Nurse Practitioner
$131.1k - $139.05k
...Cowlitz Family Health Center, Cathlamet, Washington. Full‑time (1.0 FTE) with 10‑hour shifts. Annual Salary: $131,100 – $139,... ...experience providing primary care in an outpatient setting. Bilingual English/Spanish. Benefits Comprehensive medical, dental, and vision plans –...
Bilingual
English language skills
Spanish language skills
Full time
Flexible hours
Shift work
Y Axis Inc
Seattle, WA
1 day ago
Certified Medical Assistant — Primary Care Team & Growth
...ideal candidate will be a graduate of an approved MA program, possess a current MA-C license, and preferably have bilingual skills in English and Spanish. The position offers a competitive hourly wage with comprehensive benefits including medical, dental, and paid time...
Bilingual
English language skills
Spanish language skills
Hourly pay
Seamar
Bellevue, WA
3 days ago
Dental assistant II
$22.65 per hour
...BLS CPR required within 90 days of hire; TB testing annually Strong communication, organizational, and patient service skills Bilingual English/Spanish preferred Must pass DAII competency test/practical with 80% or higher Sea Mar is an Equal Opportunity...
Bilingual
English language skills
Spanish language skills
Hourly pay
Monday to Friday
SeaMar Community Health Centers
Bellevue, WA
2 days ago
Bilingual Customer Service Specialist (Spanish)
$23 per hour
...with Pay Starting at $23.00 Hourly. This Role Requires Bilingual Fluency in Spanish & English. Customer Service Specialists work closely with wholesale and retail... ...least a High School diploma or GED Have at least one (1) year of experience working in a delivery, retail, or...
Bilingual
English language skills
Spanish language skills
Hourly pay
Full time
For contractors
Work experience placement
Afternoon shift
The Sherwin-Williams Company
Renton, WA
3 days ago
Bilingual Multi-Location Branch Customer Service Specialist (Spanish)
$24 per hour
...at $24.00 Hourly. This Role Requires Bilingual Fluency in Spanish and English. This Role is Required to Work at... ...satisfaction through excellent sales service Assist customers in person and over... ...or GED Have at least one (1) year of experience working in a delivery...
Bilingual
English language skills
Spanish language skills
Hourly pay
Part time
Work experience placement
Afternoon shift
Sherwin Williams
Seattle, WA
4 days ago
Bilingual Multi-Location Branch Customer Service Specialist (Spanish)
$24 per hour
...24.00 Hourly. This Role Requires Bilingual Fluency in Spanish and English. This Role is Required to Work at... ...the right solutions. Branch Customer Service Specialists are also expected to... ...the Process to get Started? Step 1 – Online Application Find the...
Bilingual
English language skills
Spanish language skills
Hourly pay
Contract work
Part time
For contractors
Work experience placement
Local area
Immediate start
Afternoon shift
Sherwin-Williams
Seattle, WA
7 hours ago
Asociado de tienda
$22 per hour
...$22.00 Hourly. This Role Requires Bilingual Fluency in Spanish & English. This position is essential to the... ...with achieving excellent customer service, while consistently meeting the store... ...the Process to get Started? Step 1 – Online Application Find the role...
Bilingual
English language skills
Spanish language skills
Hourly pay
Contract work
Part time
For contractors
Work experience placement
Local area
Immediate start
Afternoon shift
Sherwin-Williams
Seattle, WA
7 hours ago
Material Handler - Part Time (Warehouse like)
$22.15 - $28.44 per hour
...Tuesday to Sunday multiple shift with 1 day off in between 3:00 AM - 10:0... ...U.S. Citizenship and Immigration Services' E-Verify program (For U.S.... ...learn more about the E-Verify program: E-Verify Notice (bilingual) Right to Work Notice (English) / (Spanish)...
Bilingual
English language skills
Spanish language skills
Part time
Shift work
Federal Express Corporation
Seattle, WA
5 days ago
Bilingual Project Coordinator II - Logistics Support: 25-05205
$34 - $36 per hour
Overview Job Summary: We are seeking a Bilingual Project Coordinator to join our Last... ...communication skills, and is fluent in both Spanish and English. This role is critical for maintaining... ...Maintain stellar levels of customer service, continuously aiming for high...
Bilingual
English language skills
Spanish language skills
Hourly pay
Contract work
Akraya Inc
Bellevue, WA
4 days ago
Clinical Nurse (WA)_Health Center
$39.02 - $68.03 per hour
...perform meaningful work. In healthcare services, this means a commitment to providing... ...and record patient's condition in pre[1]operative/procedure/recovery room... ...assurance and risk management standards Bilingual English/Spanish a plus Travel to multiple...
Bilingual
English language skills
Spanish language skills
Hourly pay
Full time
Temporary work
Grandir UK
Seattle, WA
3 days ago
Immigration Attorney
...The ideal candidate will have between 1 and 3 years of litigation experience... ...staff to provide comprehensive legal services. Stay current on immigration laws,... ...Criminal defense experience is a plus. Bilingual in English and Spanish is preferred. Exceptional legal research...
Bilingual
English language skills
Spanish language skills
ImmigrationJobs
Seattle, WA
1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Service Desk Technician - Bilingual Spanish/English (TIER 1). Be the first to apply!