Assistant Restaurant Manager - Dunkin'

Assistant Restaurant ManagerWe are looking for Assistant Restaurant Managers to help lead our Dunkin' team!The Assistant Restaurant Manager supports the Restaurant Manager in their efforts to develop a team of dedicated people delivering great and friendly guest experiences and profitable top line sales. They assist in the development of Crew and Shift Leaders and fulfill accountabilities assigned by the Restaurant Manager.Benefits:Competitive PayAbility to Grow into Higher Level PositionFun Working EnvironmentBonus Plan to Make MoreAbility to Participate in Our Health PlanVacation/Sick Hours or PTOCompetencies:• Understands and Exceeds Guest Expectations, Needs and Requirements• Displays a Sense of Urgency with Guests• Seeks Ways to Improve Guest Satisfaction; Asks Questions, Commits to Follow-Through• Resolves Guest Concerns by Following Brand Recommended Guest Recovery Process• Sets and Maintains High Standards for Self and Others, Acts as a Role Model• Consistently Meets or Exceeds Goals• Contributes to the Overall Team Performance; Understands How His/Her Role Relates to Others• Sets, Prioritizes and Maintains Focus on Important Activities• Reads and Interprets Reports to Establish Goals and Deliver Results• Seeks Ideas and Best Practices from Other IndividualsProblem Solving and Decision Making:• Identifies and Resolves Issues and Problems• Uses Information at Hand to Make Decisions and Solve Problems• Empowers Others to Make Decisions and Resolve IssuesInterpersonal Relationships & Influence:• Develops and Maintains Relationships with Team Members• Operates with Integrity; Demonstrates Honesty, Treats Others with Respect, Keeps Commitments• Encourages Collaboration and Teamwork• Leads Others; Negotiates and Takes Effective ActionBuilding Effective Teams:• Identifies and Communicates Team Goals• Monitors Progress, Measures Results and Holds Others• Creates Strong Morale and Engagement Within the Team• Accepts Responsibilities for Personal and Team Commitments• Recognizes and Rewards Employee's Strengths, Accomplishments and Development• Listens to Others, Seeks Mutual Understanding and Welcomes Sharing of Information, Ideas and ResourcesSkills and Qualifications:Restaurant, Retail, or Supervisory ExperienceAt Least 18 Years of Age (Where Applicable)Basic Writing SkillsAbility to Work 35-50 Hrs Per WorkResponsibilities:Team Environment:Assist to Train EmployeesCommunicate Job Expectations to EmployeesHold Team Members Accountable for Their Behavior and Performance, Addressing Concerns PromptlySupport the Development of Team MembersOperational Excellence:Create and Maintain a Guest First Culture in the RestaurantEnsure Speed Targets Achieved with Proper Team Deployment and Sense of UrgencyMaintain Safe, Secure, and Healthy Environment by Following and Enforcing Safety, Food Safety, and Sanitation GuidelinesEnsure Brand Standards, Recipes and Systems Are ExecutedReview Guest Feedback and Restaurant Assessment Results and Implement Action Plans to Drive System ImprovementsProfitability:Control Costs to Help Maximize ProfitabilityExecute All In-Restaurant Marketing Promotions in a Timely MannerExecute New Product Roll-Outs Including Team Training, Marketing and SamplingDrive Sales Goals and Track ResultsMinimize Waste and Fill Out Log ChecklistsCompany IntroductionAnju Donuts is a fun place to work, where you will enjoy and learn lots of great things that helps further build your career while giving you a wonderful experience of filling up positivity and energy in our guests with our delicious beverage selections. I want to thank you for choosing Anju Donuts as your place of employment, while you have many other choices, you choose us. Throughout your journey, we will ensure you have clear communication of the expectation, provided you with proper training so you're successful in your role and, be thankful for your services. We have few non negotiables that makes us a choice for our guests in the community and they are: Hospitality (Be Friendly to Guest), Fast Service (We Understand Guest Are in Rush and We Value Their Time by Providing Fast Service), Quality Drinks and Food (We Use Dunkin Buildout Process to Provide Consistent Quality Drinks and Food at All Times), Clean Restaurant (We Keep It Clean Just as We Keep Our Home Cleans When Guests Are Visiting). Please feel free to discuss any questions you have with your manager, and if at anytime you feel there is need to speak with someone else in Management, you can always email me at: View email address on click.appcast.io I always value your feedback.