General Manager

Riser Fitness, established in 2013, is a multi‑unit operator and developer of the Club Pilates franchise system, one of the largest and longest‑operating franchisees. Join our Studio Team as an Assistant General Manager, interacting directly with members, prospective members, and the entire studio community in a fun, high‑energy, service‑focused environment. Position Title: Assistant General Manager Reports to: General Manager (occasionally District Manager) Position Type: Full Time Requirements Confident in generating personal sales and training Sales Associates in transactions Ability to assist in driving revenue streams: memberships & retail sales, private training bookings, and teacher training enrollments Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via email Ability to excel in a fast changing, diverse environment Ability to recognize areas of improvement and make changes using good judgement An affinity and passion for fitness Solid writing and grammar skills Highly organized, proficient in data management, ability to prioritize and meet deadlines Professional, punctual, reliable, and neat Strong attention to detail and accuracy Trustworthy and ability to handle confidential information Ability to work harmoniously with co‑workers, clients and the public Proficiency with computers and studio software Responsibilities Execute lead generation via Grass Roots Marketing and Networking Implement sales process to schedule prospects into introductory classes Drive & increase membership & retail sales through customer service Problem‑solve staffing/scheduling issues with instructors and other personnel Ensure that studio retail/products are stocked with accurate inventory counts Train and support Sales Associates Independently make decisions related to high level customer service Maintain cleanliness and organization of the Pilates Studio Enforce Club Pilates policies and procedures and lead by example Ensure all forms, administrative supplies, and studio literature are stocked and visible Schedule and participate in networking/community events and studio promotions Assist with marketing campaigns to generate leads for the studio Execute adherence to all company policies, including the policy of at‑will employment Other duties as assigned Benefits and Perks Hourly wage: $20–21/hr Additional commission on sales Average total earnings (with commission): $20–25/hr 401K Paid Time Off Unlimited growth potential within the company #J-18808-Ljbffr