Tow Truck Operator

Job Description

Job Description

Position Summary:

We are looking for a dependable and skilled  Heavy Wrecker & Light-Duty Tow Operator to join our towing and recovery team. This role is responsible for safely operating heavy wreckers and rotators for large-scale recoveries, while also handling light-duty towing and roadside service for passenger vehicles. The ideal candidate is versatile, safety-conscious, and committed to providing professional customer service in both heavy and light-duty operations.

• Safely operate  heavy-duty wreckers and recovery equipment to tow and recover commercial trucks, buses, and heavy machinery.
• Perform  light-duty towing and roadside assistance for passenger vehicles, including jump starts, lockouts, tire changes, and fuel deliveries.
• Assess accident and breakdown scenes, determine recovery needs, and execute plans in a safe, efficient manner.
• Properly rig, secure, and transport vehicles of all sizes using approved equipment and methods.
• Communicate with dispatch, customers, and emergency responders to coordinate safe and timely service.
• Complete accurate service tickets, condition reports, and time logs for all calls.
• Conduct daily inspections of trucks and towing equipment; report any maintenance issues.
• Adhere to DOT, OSHA, and company safety standards in all towing and recovery operations.
• Represent the company with professionalism and courtesy at every call.

• Experience operating heavy wreckers or recovery equipment (preferred).
• Prior light-duty towing or roadside assistance experience a plus.
• Strong knowledge of recovery, rigging, and safety techniques for both light and heavy vehicles.
• Ability to work flexible hours, including nights, weekends, and on-call rotations.
• Strong communication skills and customer service mindset.

• Competitive pay
• Health, dental, and vision insurance
• Retirement plan with company match
• Paid time off and holidays

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.