Vice President, Operations, Mission Critical

Overview

About Suffolk

Suffolk is a national enterprise that builds, innovates and invests. Suffolk is an end-to-end business that provides value throughout the entire project lifecycle by leveraging its core construction management services with vertical service lines that include real estate capital investment, design, self-perform construction services, technology start-up investment (Suffolk Technologies) and innovation research/development.

Suffolk – America’s Contractor – is a national company with more than $5.0 billion in annual revenue, 2,600 employees, and main offices in Boston (headquarters), New York City, Miami, West Palm Beach, Tampa, Estero, Dallas, Los Angeles, San Francisco, and San Diego. Suffolk manages some of the most complex, sophisticated projects in the country, serving clients in every major industry sector, including healthcare, life sciences, education, gaming, transportation/aviation, government, mission critical and commercial. Suffolk is privately held and is led by founder, chairman and CEO John Fish. Suffolk is ranked #8 on ENR’s list of “Top CM-at-Risk Contractors.” For more information, visit  and follow Suffolk on Facebook, Twitter, LinkedIn, YouTube, and Instagram.

Suffolk is seeking people who are bold. Curious. Innovative. Caring. Looking for the career opportunity of a lifetime. We’ll challenge and inspire you to be your very best. We’ll embrace what makes you unique and lift you up as you take chances. Here, you’ll find a place where you can act with purpose and integrity, bringing intelligence and grit to every aspect of your job. Join us for the chance to leverage your inherent curiosity and proven capabilities to catapult you to the next level.

The Role

The Mission Critical Center of Excellence manages billions of dollars in projects annually, specializing in data center and mission-critical construction for leading technology and telecommunications clients across the United States. Focused on fast-paced, MEP-intensive projects, the group is recognized for delivering complex solutions while offering significant opportunities for career advancement within the thriving mission-critical construction industry.

At Suffolk, we believe that our total rewards program should offer you and your family the support you need when it matters most. That’s why we have created a program that provides employees with access to a wide variety of options that can be personalized to support you and your loved ones physically, emotionally, and financially.

Benefits include, competitive salaries, auto allowances and gas cards for certain roles, access to market leading medical and emotional and mental health benefits, dental, and vision insurance plans, virtual care options for physical therapy and primary care, generous paid time off, 401k plan with employer match and access to expert financial resources, company paid and voluntary life insurance, tax deferred savings accounts, 10 backup daycare days each year, short- and long-term disability, commuter benefits and more. For more information, click here.

Additional benefits may be available for employees considered Travelers within our Mission Critical Group, including relocation support, monthly housing stipends, and monthly travel allowances.

Responsibilities

• Lead and expand Suffolk Construction’s Mission Critical business
• Work with Operations leadership team to set the business direction and strategy for the Mission Critical sector
• Oversee execution of the sector goals as outlined in the group’s business plan; develop Mission Critical portions of business plan for roll up into consolidated office business plan
• Develop sector expertise, share market knowledge with leadership and sector
• Ensure corporate vision and strategies are communicated to Project Executives by their teams 

Work Acquisition and Client Management:

• Lead work acquisition team in pursuits
• Identify and cultivate new client relationships; develop relationship with, and have the pulse of, existing clients
• Identify priority pursuits and projects
• Lead and participate in teaming strategies
• Direct the strategy and content of group proposals and/or presentations
• Recommend general conditions and fees to the General Manager
• Ensure client satisfaction through formal (Suffolk CONNECT) and informal (client interaction, community events, etc.) channels
• Assist in strategic subcontractor management
• Actively participate in industry events and associations

Sector P&L Management:

• Review and analyze weekly financial reports on projects; provide guidance and direction to Project Executives
• Ensure appropriate financial projections for each project and implement strategies to achieve goals
• NOI forecasting and maintenance projections
• Revenue and income commitments
• Commercial sector G&A planning and management
• Risk management
• Cash flow
• Contracts to prescribed limits
• Coordination of legal matters

Development of People:

• Seek out and recruit key staff
• Evaluate team performance and provide direction
• Build future leaders through mentoring
• Support training and curriculum development and planning
• Create sector organizational structure and staffing
• Career pathing
• Development
• Retention

Preconstruction:

• Oversee preconstruction efforts on all sector projects

Construction Operations:

• Ensure sector projects are set up for success, consistent with the P&L and sector targets as outlined in the group’s business plan
• Ensure all construction activities are consistent with Suffolk’s Standard Operating Procedures
• Conduct weekly meetings with Project Executives and entire team to review job performance in its entirety
• Review schedule updates and participate in monthly meeting
• Review monthly KPIs, evaluate trends and drive improvement
• Ensure performance corrections are implemented to achieve client satisfaction

Qualifications

• Requires a Bachelor’s degree in Business, Finance, Marketing, Construction Management or relevant discipline with minimum of ten years of experience in the Mission Critical field or a related area.
• Extensive knowledge of Mission Critical construction markets and business sectors is essential.
• A thorough familiarity with construction concepts, definitions, practices and procedures is fundamental. A practical knowledge of planning, permitting, and zoning regulations is required.
• Highly organized, able to prioritize and multi-task.
• Entrepreneurial and collaborative.
• Ability to travel 50%.

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Working Conditions

While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stands; walk; and reach with arms and/or hands. Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus. The employee will spend their time in an office environment with a quiet to moderate noise level. Job site walking.

EEO Statement

Suffolk provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment. Suffolk will not tolerate any unlawful discrimination toward, or harassment of, applicants or employees by anyone at Suffolk, or anyone working on behalf of Suffolk