Customer Service Representative Morning

Planet Fitness - PF Baseline Fitness

Cedar Rapids, IA

Job Description

Job Title: Customer Service Representative

Reports to: Club Manager

Status: Full Time/Part Time/Non-Supervisor/Non-Exempt

Job Summary

Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests.

Essential Duties and Responsibilities

Greet/meet potential members, providing a great customer experience.
Handle front desk related tasks:
o Answering phone calls in a polite and friendly manner to assist with questions or concerns.
o Taking info calls and tours
o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information.
Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed.
Help maintain the neatness/cleanliness of the club.

Essential Behavior Requirements

Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customers wants and needs.
Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem.
Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.
Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner.

Minimum Qualifications

Honesty and good work ethic
Strong customer service skills
Basic computer proficiency

Physical Demands

Standing and walking at least 75% of the shift
Talking in person or on the phone at least 75% of the shift
Must be able to lift to 50 lbs. less than 30% of the time.

Benefits

Dollars for Scholars Program
Employee Appreciation Program
Free Membership for self and one family member or friend
Team Member Support Team
Health, Dental and Vision Insurance
Critical Illness Insurance
Short Term Disability Insurance
Accident Insurance
Voluntary Life Insurance
Pet Insurance
HSA
- Advancement Opportunities

Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness

Apply

Vacancy posted 4 days ago

Similar jobs that could be interesting for youBased on the Customer Service Representative Morning in Cedar Rapids, IA vacancy

Customer Service Representative Morning
...Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience by providing...
Day shift
Full time
Temporary work
Part time
Local area
Shift work
Planet Fitness
Cedar Rapids, IA
6 days ago
Salesperson for Retail Sales
...job. It feels like connections, between customers, teams, and families. Caring, teamwork,... ...activities - whether you have class, enjoy a morning workout, or manage carpool. Benefits... ...loss by providing exceptional customer service and maintaining a safe, clean store...
Day shift
Local area
Night shift
Carter's/OshKosh
Cedar Rapids, IA
2 days ago
Outside Sales Representative
$120k - $250k
...immediately hiring Outside Sales Representatives. In this role, you will be... ...Leading CRM and technology (Service Titan) for transparent... ...provided Day in the Life: Morning: Route planning, review... ...Service Titan. Evening: Customer follow-ups, proposal reviews...
Day shift
Full time
For contractors
Work at office
Local area
Immediate start
Afternoon shift
AmeriPro Roofing
Cedar Rapids, IA
6 days ago
Airport Customer Service Agent - CID
$15.15 per hour
...General information Job Title Airport Customer Service Agent - CID Date Wednesday, February 25, 2026 Entity Unifi Aviation, LLC State Iowa City Cedar Rapids Base Pay Rate: $ 15.15 Seasonal Pay...
Day shift
Hourly pay
Weekly pay
Full time
Part time
Seasonal work
Immediate start
Monday to Friday
Shift work
Night shift
Rotating shift
Weekend work
Unifi Aviation, LLC
Cedar Rapids, IA
1 day ago
BioTech Sales Account Rep
...These values help our Pharmaceutical Sales Representatives set goals based on our organization's... ...sell products to current and potential customers within a defined geography. Develop,... ...in particular with regards to customer service orientation Strong business acumen...
Suggested
Immediate start
Innovativ Pharma, Inc.
Cedar Rapids, IA
2 days ago
Customer Service Sales Representative
...Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home! We service union and association members by matching clients to the products...
Weekly pay
Full time
Local area
Remote work
Work from home
Zuzick & Associates
Cedar Rapids, IA
3 days ago
Wean Driver
..., and be comfortable driving in winter road conditions. They must also be comfortable driving long distances between stops. * The morning starts at approximately 6 a.m. and concludes in the early afternoon. * Wean drivers do not have to touch pigs or power wash equipment...
Day shift
Long distance
Flexible hours
Pillen Family Farms
Cedar Rapids, IA
3 days ago
Night Shift Caregiver - Companion/Personal Care Needed
...of our business, providing much needed service to seniors and their families struggling... ...love. To those we serve, our Caregivers represent who we are and what we stand for. From... ...live-in), over weekends, at night, in the morning, etc. Additional requirements include:...
Day shift
Live in
Shift work
Night shift
Weekend work
Always Best Care Senior Services - Wake Forest/Raleigh
Cedar Rapids, IA
13 hours ago
Hospitalist Nurse Practitioner
...help each other in any way we can. We meet monthly for a team meeting and a patient experience touch base. We also have a short morning huddle daily to secure handoffs and ensure everyone is ready for the day. Requirements: Nurse Practitioner/Physician Assistant...
Day shift
Full time
Part time
Shift work
Afternoon shift
InSync Healthcare Recruiters
Cedar Rapids, IA
6 days ago
Customer Service Representative
...Account Support Advisor GreatAmerica Financial Services is a highly successful entrepreneurial company providing equipment financing to businesses across the United States. Our exemplary customer service, our principle-centered business philosophy and our team-based...
Temporary work
Casual work
Work at office
Flexible hours
GreatAmerica Financial Services
Cedar Rapids, IA
3 days ago
Customer Service Representative
...Assist customers inside and outside a U-Haul center with U-Haul products and services. Use smartphone-based U-Scan technology to manage rentals and inventory. Move and... ...equipment on the lot includi Customer Service Representative, Customer Service, Representative, Retailaa4...
U-Haul International, Inc
Cedar Rapids, IA
4 days ago
Customer Service Representative
$38k - $45k
...Customer Service Representative Target Freight Management Inc. (TFM) is a well-established and rapidly growing third party logistics company headquartered in Pittsburgh, PA. As a national company, TFM has several offices around the US, that allows our team to encompass...
Full time
Temporary work
Remote work
Monday to Friday
Shift work
Target Freight Management/ National Traffic Services
Cedar Rapids, IA
13 hours ago
SALES ASSOCIATE - COSMETICS
...Associate As a Cosmetic Sales Associate, you represent Von Maur and impact our reputation as... ...to make a lasting impression on the customer's shopping experience. What You'll Do... ...Highlight product knowledge and store services to create the best customer experience...
Day shift
Work from home
Weekend work
Afternoon shift
Von Maur
Cedar Rapids, IA
2 days ago
LF Sales Rep
$80k - $220k
...from your residence to company-generated, pre-qualified appointments with homeowners - Perform product demonstrations and discuss custom quotes during in-home consultations - Follow a value-based selling process embodying honesty and integrity - Attend trainings...
Day shift
Full time
For contractors
Weekend work
Afternoon shift
LeafHome
Cedar Rapids, IA
13 hours ago
Driver Non DOT - Cedar Rapids IA
$24.58 per hour
...Mail in the Cedar Rapids/Dubuque area. We have full and part time positions. Drivers would cover mail routes as a split shift in the morning and/or afternoon, Monday-Saturday. Approximately 2:30am to 7:30am and 3:00pm to 7:30pm. Or just Saturday help if interested....
Day shift
Hourly pay
Full time
Part time
Shift work
North Cedar Trucking
Cedar Rapids, IA
1 day ago
Veterinary Receptionist
$15 - $17 per hour
...Frey Pet Hospital is seeking an outgoing Client Service Representative to become the next member of our incredible team. As the face of the... ...and manage the flow of appointments, provide empathetic customer service while multi-tasking between a multi-line phone system...
Day shift
Hourly pay
Full time
Local area
Flexible hours
Shift work
Western Veterinary Partners
Cedar Rapids, IA
13 hours ago
Sales Representatives, Regional Sales Managers, Sales VP’s, and / or National Account Managers
$5,000 per week
...critical product procurement and integration services for some of the largest Corporate,... ...(8:00 p.m. CST) can be received the next morning for in-stock items. Secure, 24-hour access to your own personal portal customized with special pricing on more than 2 million...
Day shift
Currently hiring
GHA Technologies, Inc
Hiawatha, IA
1 day ago
English and Reading Tutor
...students per teacher. • Most teachers choose to work 2-5 days/week • We are open for instruction weekday afternoons, weekday mornings in the summer and Saturday mornings. • This is NOT a remote position Job Requirements: • Bachelor's Degree required, Teaching...
Day shift
Part time
Summer work
Local area
Flexible hours
2 days per week
Weekday work
Sylvan Learning
Hiawatha, IA
7 hours ago
Account Resolution Specialist
$41.71k - $77.5k
...Address: 3925 Fountains Blvd NE Job Family Group: Customer Shared Services Collaborates in the review and evaluation of delinquent,... ...1,714.00 - $77,500.00 Pay Type: Salaried The above represents BMO Financial Group’s pay range and type. Salaries will...
Contract work
Temporary work
Part time
Local area
BMO Financial
Cedar Rapids, IA
13 hours ago
Assistant Manager
...shifts of 3 to 10 employees Monitor Quality, Safety, and Customer Experience Customer Service Manager on Duty Cash Handling and Reconciliations of... ...Built. Each one, made from house-made dough every morning and fresh-pressed in front of your eyes until perfectly...
Day shift
Work experience placement
Casual work
Local area
Immediate start
Flexible hours
Shift work
Panchero
Cedar Rapids, IA
3 days ago
Account Resolution Specialist
...GreatAmerica Financial Services is a highly successful entrepreneurial company providing equipment financing to businesses across the United States. Our exemplary customer service, our principle-centered business philosophy and our team-based operating approach are key...
Contract work
Temporary work
Casual work
Work visa
Flexible hours
GreatAmerica Financial Services
Cedar Rapids, IA
2 days ago
Account Manager / Inside Sales Representative
...thrive on building relationships, solving customer challenges, and turning opportunities... ...an Account Manager / Inside Sales Representative to join their team in Hiawatha, IA. This... ...and order status to ensure exceptional service Support new business development initiatives...
Work at office
PEG Staffing
Cedar Rapids, IA
2 days ago
Spanish Bilingual Limited Service Customer Service Representative
$18.46 per hour
...Description & Requirements Maximus is seeking Spanish Bilingual Limited Service Customer Service Representatives for Virginia Medicaid, SNAP, and TANF Eligibility Assistance. We are seeking dedicated and empathetic Spanish Bilingual Limited Service Customer Service...
Minimum wage
Full time
Contract work
Temporary work
Work experience placement
Work at office
Remote work
Home office
Monday to Friday
Shift work
Maximus
Cedar Rapids, IA
13 hours ago
Phlebotomist, PRN, Evenings and Nights
$27 - $32 per hour
...Flexible schedule, event-based employment (must have M-F, morning availability) Mileage Reimbursement Fast-paced, team environment... ...What would make you successful in this role? Strong customer service skills, previous venipuncture and/or fingerstick experience,...
Day shift
Contract work
Relief
Local area
Monday to Friday
Flexible hours
Night shift
Afternoon shift
Premise Health
Cedar Rapids, IA
3 days ago
Sales Project Coordinator
...sales, design, enjoys working directly with customers, and thrives in a fast-paced, project-... ...meetings, estimates, installations, and service coordination Build lasting... ...internal teams to keep projects on track Represent Randy’s Flooring at community events, trade...
Full time
Work experience placement
Local area
Flexible hours
Afternoon shift
Randy's Flooring
Cedar Rapids, IA
3 days ago
Hospitalist Physician Assistant
...meeting and a patient experience touch base. We also have a short morning huddle daily to secure handoffs and ensure everyone is ready... ...on hospital committees and projects, with two hospitals represented for better coverage and time management. We encourage members...
Day shift
Full time
Part time
Local area
Worldwide
Shift work
Afternoon shift
Sound Physicians
Cedar Rapids, IA
13 hours ago
Interior Residential Lead Painter
$22 - $25 per hour
...each day Provide daily progress updates to the office and customer Upload job photos using CompanyCam Confirm colors and job... ...customer experience on every job A Day in the Life Morning Confirm you are on the way to the job Arrive on time, review...
Day shift
Hourly pay
Weekly pay
Work at office
CertaPro Painters
Hiawatha, IA
3 days ago
Esthetician or Cosmetologist Studio Manager Cedar Rapids
...clients to providing ongoing coaching to the service providers to managing the needs of the business. Developing a team starts with morning Huddles to get the day started, weekly 1:... ...management, public relations/marketing, customer service/relationship management, and...
Day shift
Local area
Flexible hours
2 days per week
3 days per week
Waxing the City of South Dakota/North Dakota/Iowa
Cedar Rapids, IA
13 hours ago
Cashier
$11.6 - $15.7 per hour
...0 - $15.70 / hour Are you passionate about team building, customer service, and meeting new people? Pilot Company offers a dynamic environment... ...stopping for a clean shower, the commuter grabbing their morning coffee, or the vacationer needing their go-to snack along...
Day shift
Weekly pay
Full time
Local area
Flexible hours
Night shift
Weekend work
Pilot Flying J
Cedar Rapids, IA
1 day ago
Taco John's, FT Assistant General Manager
$20 per hour
...Shifts will vary - open availability. Morning, Day, and Night. Must be able to work some... ...experience in a supervisory role with quick service restaurants The Day-to-Day:... ...execution Greet, take orders, and thank customers in the restaurant or drive thru while...
Day shift
Full time
Flexible hours
Shift work
Night shift
Weekend work
Pentex Restaurant Group
Cedar Rapids, IA
3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Service Representative Morning. Be the first to apply!