Medical Receptionist

Medical Receptionist PositionJoin our team as a Medical Receptionist at Yakima Medical-Dental Clinic in Yakima, WA! Medical Receptionists play a vital role in our organization by serving as the frontline connection between our patients and the care they receive. As the first point of contact, you set the tone for a welcoming, respectful, and patient-centered experience. Your work ensures our clinics run smoothly, coordinating communication, supporting Providers, maintaining accurate information flow, and helping patients navigate appointments, insurance, and access to care. Your attention to detail and commitment to exceptional service directly supports our mission to deliver high-quality, accessible healthcare to the communities we serve.Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services, including medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.We invite you to explore our short clips, "WE are Yakima - WE are Family" and "YVFWC - And then we grew," for a glimpse into our dedication to our communities, health, and families!Position Highlights:$17.31-$21.20/hour DOE with the ability to go higher for highly experienced candidatesAdditional pay for your bilingual skills, paid on hours worked100% employer-paid health insurance including medical, dental, vision, Rx, and 24/7 telemedicineProfit sharing & 403(b) retirement plan availableGenerous PTO, 8 paid holidays, and much more!What You'll Do:Answer phones, transfer calls, take messages, and respond to patient inquiries in person, by phone, and through the patient portalGreet patients, maintain visitor logs, notify staff of patient arrivals, and provide translation support when neededCreate and maintain patient charts, register new patients, and ensure all required forms and data are accurate and completeSchedule, update, and adjust patient appointments according to clinic guidelines, including managing cancellations and no-showsVerify insurance eligibility, obtain documentation, and assist patients with insurance-related questionsPerform routine billing functions such as posting encounters, accepting payments, and reconciling daily cash receiptsProvide administrative support to Providers and clinic staff to maintain smooth front-office workflowPerform other duties as assignedQualifications:High School Diploma or GEDBilingual (English/Spanish) speaking skills required at a level 9Strong customer service and communication skillsAbility to multitask, prioritize, and work effectively with frequent interruptionsProfessional and patient-centered communication skillsBasic proficiency with Outlook, Word, Excel, and electronic systemsClinic receptionist or medical front office experience is a plus!Our Mission Statement"Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being."Our mission celebrates inclusivity. We are committed to equal-opportunity employment.