System Administrator

Systems Administrator

Douglas County is seeking a detail-oriented professional who thrives in a technically challenging environment and is committed to maintaining resilient, secure networks, while delivering excellent customer service. The Systems Administrator plays a critical role in supporting and securing our organization's technology.

Primary Objectives

Collaborates with cross-functional teams to develop and enforce policies and procedures that enhance overall system security. Contributes expertise to strategic planning, capacity management, and IT initiatives to support organizational goals; performs related tasks as apparent or assigned.

Systems

Performs complex work managing and overseeing systems, applications and related security operations. Leads the design, implementation, and maintenance of systems to ensure security and reliability. Provides project leadership, ensuring that IT resources are maintained with integrity and efficiency. Monitors system performance, troubleshoots issues, and implements necessary upgrades and patches to safeguard against vulnerabilities.

Supervision Exercised

None

General

• Assists management with technology planning, evaluates new technology. Assists in acquisition and recommends system modifications for improvement.
• Pulls and terminates network cables, punches cables into patch panels, ensuring proper alignment and strong connections. Tests installations with cable testers to verify performance and troubleshoots connectivity issues using diagnostic tools.
• Implements and enforces security policies and procedures, manages access controls and conducts security audits.
• Maintains detailed documentation of systems, functions, dependencies and detailed software configurations. Responsible for documenting changes.
• Mentors team members to promote skill development and continuous improvement.
• Works closely with other departments to integrate IT solutions, supports new technology implementations, and ensures seamless connectivity across the organization.
• Conducts all work in accordance with applicable laws, regulations, policies, customer requirements, compliance requirements and best practices.
• Plans and executes upgrades, patches, and regular maintenance to ensure the systems and infrastructure is up-to-date and secure from potential vulnerabilities.
• Represents the County with dignity, integrity, and a spirit of cooperation in all relationships with staff and the public.
• Contributes effectively to the accomplishment of team or work unit goals, objectives, and activities.

Systems

• Administers, configures, and monitors the County's security systems, including firewalls, intrusion detection and response systems, virtual private networks, access controls, data security measures, and endpoint security solutions, to safeguard sensitive data and assets against both internal and external cyber threats.
• Designs, configures, deploys, and manages systems and application solutions to ensure reliable operations for internal departments, external partners, and remote users.
• Continuously monitors the performance of systems and applications, identify and resolve any bottlenecks, security issues, or resource constraints to ensure optimal data flow and system efficiency.
• Diagnoses and resolves software & application issues, outages and performance problems. Conduct root-cause analysis and implement the necessary fixes.
• Oversees identity management, user access and permissions. Ensure the proper configuration to regulate access to systems and applications.
• Administers issuance, renewal, and revocation of digital certificates to ensure secure and compliant management of encryption protocols and authentication processes.
• Installs, program, maintain and troubleshoot on-premise and cloud systems to provide applications and services.
• Delivers hands-on technical support for system-related concerns, assisting in diagnosing and resolving issues related to systems, applications and software solutions.

Minimum Qualifications

• Bachelor's degree in Information Technology, Computer Science, or a closely related field and three (3) years of experience in enterprise system administration or network architecture, strategic planning, project management, cybersecurity; OR an equivalent combination of education, training and experience.

Certifications/Licenses

• None

Working Conditions

The characteristics listed below are representative of the physical demands, physical agility, sensory requirements, and environmental exposures required by an individual to successfully perform the essential duties of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

• This work requires the regular exertion of up to 10 pounds of force, frequent exertion of up to 25 pounds of force and occasional exertion of up to 100 pounds of force.
• Work regularly requires sitting, speaking or hearing, using hands, reaching with hands and arms and repetitive motions; frequently requires pushing or pulling; occasionally requires standing, walking, climbing or balancing, kneeling or crawling and tasting or smelling.
• Work requires close vision, ability to adjust focus, depth perception, color perception and peripheral vision; vocal communication is required for conveying detailed or important instructions to others accurately, loudly or quickly; hearing is required to receive detailed information through oral communication and/or to make fine distinctions in sound.
• Work requires preparing and analyzing written or computer data, use of measuring devices, assembly or fabrication of parts within arms length, operating machinery, operating motor vehicles or equipment and observing general surroundings and activities.
• Work is generally in a moderately noisy location (e.g. business office, light traffic).
• Work frequently requires working near moving mechanical parts; occasionally requires exposure to fumes or airborne particles and exposure to the risk of electrical shock.

Acknowledgements

1. Continued employment is contingent upon all required licenses and certificates being maintained in active status without suspension or revocation.
2. Employment is contingent upon successful completion of background/screening.
3. Douglas County participates in E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each applicant's Form I-9 to confirm work authorization. All candidates who are offered employment must complete Section 1 of the Form I-9 along with the required proof of their right to work in the United States and proof of their identity prior to starting employment. Please be prepared to provide required documentation as soon as possible after the job offer is made.
4. This job description indicates, in general, the nature and levels of work, knowledge, skills, abilities and other essential functions expected of the incumbent. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Incumbent may be asked to perform other duties as required.