Senior Product Manager, Warehouse Execution Systems (WES) & Material Handling

Company Overview Stord is the Consumer Experience Company powering seamless checkout through delivery for leading brands. We help brands compete with retail giants by combining commerce-enablement technology with high-volume fulfillment services. About the Role As a Senior Product Manager at Stord, you will build and own a homegrown Warehouse Execution System (WES). The WES orchestration layer sits between our Warehouse Management System (S1W) and the physical automation on our distribution center floors—goods‑to‑person, AS/RS, sortation, conveyor, robotics—determining real‑time work release, prioritization, and resource balancing. Beyond shipping roadmap items, you will spend significant time supporting Stord’s Innovation Lab, running structured experiments on new material handling concepts and automation pilots before they enter the core product roadmap. What You’ll Own Define and own the product vision, strategy, and roadmap for the WES, including work release logic, task/order prioritization, labor‑and‑automation balancing, and exception handling. Mange build‑vs‑defer tradeoffs for WES scope—decide what is in V1 versus later releases. Design how WES coordinates across heterogeneous automation types, defining contracts (data, timing, failure modes) with equipment and Engineering/Controls stakeholders. Build operational logic for real‑world failures such as equipment downtime, congestion spikes, and mixed manual/automated backup flows. Plan and build a plug‑and‑play integration layer for diverse automation vendors. Lead structured pilots in the Innovation Lab, evaluating cost, throughput, labor impact, and integration complexity to decide whether to ship each concept. Serve as the connective tissue among DC Operations, Engineering, Controls/Automation teams, and executive stakeholders, translating floor reality into product requirements and vice versa. Own metrics that tie WES performance to business outcomes: throughput, order cycle time, labor utilization, automation uptime, and exception rate. Present roadmap and pilot results to Senior Leadership Team with clear, concise business‑oriented communication. What You’ll Need (Non‑Negotiables) 5–7+ years product management experience in operationally complex, physical‑world environments (warehouse, DC operations, supply chain, robotics, automation). Direct exposure to warehouse execution, WMS, WCS, or material‑handling automation concepts. Deep understanding of the distinctions among WMS, WCS, and WES, and ability to explain their operational impact. Track record of owning ambiguous, build‑it‑yourself product scope with no vendor roadmap. Strong written and verbal communication skills across engineers, ops leaders, and executives. Comfort with experimentation, structured ambiguity, and designing pilots with clear kill criteria. Willingness to travel to DC sites and work onsite to validate logic. Role based at Innovation Lab in Atlanta. Nice‑to‑Haves Experience building internal/homegrown platforms, not just configuring vendor software. Background in industrial engineering, operations research, or a discipline focused on labor‑automation resource balancing. Experience with real‑time systems, event‑driven architectures, or optimization/scheduling logic. What Success Looks Like (First 3 Months) WES V1 core work‑release and prioritization logic live in at least one DC, with a data‑backed case for expansion. At least one Innovation Lab pilot successfully documented go/no‑go decision with real operational data. DC Ops and Engineering refer to you as the person who understands floor reality—rather than just the PM who writes docs. Senior Leadership Team understands WES trajectory and ROI without additional explanation. A Word of Caution (Read Before Applying) This role sits at the intersection of unfinished software, real steel, and a warehouse that does not pause for sprint planning. There is no vendor roadmap; you’ll need to decide what to build, run experiments, and validate on the floor. Applicants must be comfortable with the “scary” parts of building a system that integrates with hard‑wired equipment and working side‑by‑side in a live DC environment. Equal Opportunity Employment We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Stord participates in E‑verify and will provide the federal government with your Form I‑9 information to confirm that you are authorized to work in the U.S. #J-18808-Ljbffr Stord, Inc.