FT Barista

Job Description

Job Description

Barista

You have a passion for crafting the perfect cup of coffee and a natural ability to make people feel welcome. With an upbeat and friendly personality, you thrive in a fast-paced environment where every interaction counts. You find joy in not just serving a great cup of a coffee, but in creating a moment of enjoyment for each guest. As the Barista/Coffee Shop Attendant you will:

• Be a Friendly Face - arriving at work on time to get the cafe set up and ready to open, keeping the area clean and attractive throughout the day. As the outlet closes, all cleaning duties – floors, tables, buffet as well as sidework duties. - are also part of your role.

• Be a Host as well as a Server – greeting guests, upselling food & beverage, making helpful suggestions, answering questions, remembering names or favorite choices, offering a friendly smile – and maybe even a weather forecast or a local attraction suggestion – is all part of the job.

• Be a Beverage Professional – understanding the product you are serving and keeping updated on what the latest trends is needed so you know what you are speaking about. As the Barista you will be offering prompt, excellent service to create a wonderful experience for the guest; handle cash/credit accurately and timely for all food and beverage as well as sundry purchases.

• Be a Safety & Security Agent – follow your hotel’s established safety and security policies & procedures. Anticipate problems and call management as needed. ServSafe certificate/alcohol training may be required if the café sells alcohol.

Job Requirements

A high school education or equivalent preferred and at least one year as a Barista or related customer service position also preferred. Physical requirements include the ability to work long hours, as needed. Medium work – Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Possess the ability to bend, stretch, twist or reach with your body and arms, work under variable temperatures and noise levels. Near Vision - the ability to see details at close range. Must have the ability to stand for long periods of time without sitting or leaning. Must possess fluency in English and be able to work in stressful, high pressure situations, with the ability to multi-task on a continuous basis.