REVELxp - Tailgate Game Day Staff, Wake Forest University

Job Title

REVELXP is a premier sports hospitality company. We work with hundreds of college and professional teams and major sporting events to deliver exceptional fan experiences, including full-service tailgates, premium hospitality events and exclusive ticket packages. In addition to managing fan experience offerings, we also provide comprehensive hospitality solutions to our team and event partners with event staffing, event management, premium hospitality management and venue installations.

We are growing at a rapid pace and are looking for goal-oriented, purpose driven, high-energy individuals to join our team!

This is why jobs here at REVELXP offer countless ways to create memorable experiences - from hospitality to operations to revenue generation. Our fast-paced, fun environment is what helps us create true partnerships with the professional sports properties we work alongside. The REVELXP team seeks to grow with innovative self-starters who want to be a part of reshaping fan experiences across the nation. We operate along a core set of values that set us apart in how we work and who is a great fit for our team: service, entrepreneurship, and joy.

Duties and Responsibilities

• Greet customers and guests warmly and provide an exceptional game day experience.
• Bellhop responsibilities - transport tailgating equipment to guests' designated areas, maintain their tailgate site, and check in to ensure their needs are met. Walk the site and check in with tailgate tents to make sure guests are enjoying their time and offer assistance as needed.
• Welcome tent supervision - manage the guest services area, direct guests, and provide assistance as needed to ensure smooth operations.
• Exhibit outstanding customer service and exemplify REVELxp's core values of service, joy, and entrepreneurship, ensuring that all guests have an unforgettable experience.
• Respond promptly to customer needs, requests, and inquiries, addressing concerns with professionalism and a can-do attitude.
• Assist the Event Coordinator with day-of operational tasks, including setting up and breaking down equipment, managing supplies, and ensuring operational efficiency.
• Be proactive in assisting with any special requests from guests, such as transporting equipment back to vehicles or assisting with the cleanup and maintenance of tailgate sites.
• Maintain a clean and organized site, ensuring all areas are tidy and presentable throughout the event that represents REVELxp standards.

Requirements

Qualifications & Requirements:

• Team-oriented mindset, with a commitment to ensuring a collaborative and efficient team environment.
• Strong communication skills to interact effectively with guests, peers, and supervisors.
• Must be available to work every home game (August to late November).
• Comfortable working outdoors in varying weather conditions.
• Must be at least 16 years old and able to work 10-20 hours per week.

Physical Requirements

• Comfortable standing and walking for extended periods.
• Able to lift up to 50 pounds and assist with carrying, setting up, and moving equipment.