Team Member - Grandview FUSIAN

Job Description

Job Description

We are Easy.Casual.Sushi. We are an Ohio family owned and operated business since 2010 with a mission to Connect with People Through Collaboration, Culture, and Cuisine. 

We are driven by our 5 core values: 

• Kaizen (continuous improvement)
• Do the right thing
• Passion for product
• Deliver the "WOW"!
• Play to win

We look forward to getting to know you!

Our team members are the lifeline of our organization. In your day-to-day interactions you will build meaningful relationships with our guests and our team. Every team member is an ambassador of FUSIAN and FUSIAN's core values. You are responsible for sharing the FUSIAN story, providing genuine hospitality to every guest and consistently serving a quality product.

Salary: $13.50 - $17.50 per hour 

To succeed as a team member at FUSIAN, you must be a team player, willing to get your hands dirty, and want to create a world class experience for every guest.

Job Role:

• Provide not just good, but great, customer service to every guest
• Maintain cleanliness of the serving line, dining room, restrooms, back of house, and storage areas
• Maintain full awareness and knowledge of the menu, including ingredients, assembly, sides, drinks, and seasonal items
• Learn to present all FUSIAN menu items in a manner that represents FUSIAN's standards and procedures
• Share the FUSIAN concept + story through the entire guest experience
• Maintain FUSIAN's high quality food safety standards by adhering to all recipes and procedures

Requirements/Responsibilities

• Clear and transparent communication skills
• Ability to follow instruction and adhere to FUSIAN's standards + procedures
• Integrity + accountability within yourself and towards others
• A passion for hospitality + serving while working with unique individuals
• Attention to detail + the desire to always do the right thing
• The ability to troubleshoot + remain calm under pressure
• A positive, go-getter attitude who follows FUSIAN standards and expectations
• An open mind and a willingness to learn
• A passion for genuine customer service and working with unique individuals
• Represent FUSIAN in a positive light at all times and offer world class hospitality
• Take initiative and be responsible

As a valued Team Member, you will receive:

• Flexible scheduling
• Off on all major holidays - see list below )
• Schedules posted 3 weeks in advance
• Weekly pay (every Monday)
• Tips - earn extra money through our tip share
• Opportunity for advancement + pay increases through achieving results
• Defined growth plan for future employment opportunities
• Vision, dental, and healthcare benefits for FT team members (FT = 30+ hrs avg/week worked)
• PTO accrual available for FT team members (FT = 30+ hrs avg/week worked)
• Every hourly employee receives 50% off their meal on days worked
• Team events + parties
• Free FUSIAN swag
• An inclusive + collaborative culture where you can feel good about what you do and the product we serve.
  Holiday Schedule:
  All Restaurants Closed on New Year's Day, Easter, 4th of July, Thanksgiving, + Christmas Day
  All Restaurants Close early at 3pm on New Years Eve, Memorial Day, Labor Day, + Christmas Eve
  All Restaurants Close at Kickoff  on Superbowl Sunday

Job opportunities as Team Member, Customer Service/FOH are generally offered as full time or part time restaurant job.

Prior experience in one of the following roles and brands is highly desirable: customer service, cashier, associate, restaurant crew member, team member, associate, or other part time restaurant job at Fusian, Chick-fil-A, Popeyes, Piada, Chipotle, Starbucks, Panera Bread, McDonalds, Taco Bell, Burger King, In-N-Out Burger.