Patient Financial Services Specialist

Hybrid 50% remote / 50% onsite (Fully onsite during first few months of training) Schedule Monday through Friday, 8:00 AM – 4:30 PM. Compensation Base Salary of $23-$28 per hour depending on experience. Day to Day Educate patients on insurance coverage, co-pays, deductibles, and out-of-pocket costs Walk patients through what is and is not covered under clinical trials ~70–75% of patients are on trials (often last‑line treatment) Help set up payment plans and guide patients through financial assistance programs Verify insurance and maintain accurate eligibility and demographic information Handle pre‑authorizations and referrals, including drug authorizations Partner closely with nursing staff, providers, and financial aid organizations Occasionally assist with drug ordering coordination Review patient balances and ensure accurate co‑pay collection Work through difficult situations, including supporting patients during end‑of‑life care scenarios Must Haves 3+ years in financial counseling / patient access / insurance verification Strong background in eligibility, benefits, and authorizations (including drugs) Experience walking patients through cost breakdowns, payment plans, and coverage gaps Knowledge of CPT/HCPCS coding Comfortable working in a clinical/oncology environment Strong customer service, with the ability to be both empathetic and firm Quick learner, detail‑oriented, and able to multitask/adapt to change #J-18808-Ljbffr Insight Global