Service Experience Manager: Lead Teams, Elevate Service & Sales
Nordstrom, Inc.
Nordstrom, Inc. is seeking a Service Experience Manager to lead a team and drive business results. You will mentor staff, educate on tools and processes, and execute a business plan focused on service and sales goals. You will recruit and develop talent, emphasize exceptional customer service, and use key performance metrics to identify opportunities and improvements. A flexible schedule including evenings and weekends is required as part of store leadership responsibilities. #J-18808-Ljbffr Nordstrom, Inc.
Vacancy posted 3 days ago
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Job DescriptionAs a Service Experience Manager, you’ll wear many hats - you’ll be a mentor, your team’s biggest fan, as well as a driver of business. A day in the life…Drive... ...as the Nordstrom Rewards program and the sale of gift cards Recruit, hire, train, develop and...Full timeFlexible hoursAfternoon shiftNordstrom
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