Operations Coordinator

Birch Tree Care is seeking an experienced and motivated Operations Coordinator to join our team. As a leader in the tree care industry, Birch Tree Care is recognized for delivering high-quality work, exceptional customer service, and fostering a supportive, team-oriented culture. The Operations Coordinator will play a key role in overseeing and organizing daily pruning and removal operations, supporting crew development, and ensuring that projects are completed efficiently, safely, and to the highest standards. This is an excellent opportunity for individuals passionate about arboriculture who are looking to advance their careers and make a meaningful impact within a growing company.

Responsibilities

• Coordinate daily scheduling and logistics for pruning and removal crews
• Communicate job expectations, safety standards, and timelines clearly to field crews
• Support the General Manager in production planning and crew assignments
• Ensure jobs are completed efficiently while maintaining Birch Tree Care’s quality standards
• Assist with equipment coordination, maintenance, and repairs
• Manage materials, tools, and supply needs for production crews
• Respond promptly to job-site challenges and operational issues
• Monitor production progress and help keep crews on schedule
• Maintain job tracking and reporting through company software
• Support training and development of field employees

Qualifications

• Minimum 3 years of experience in the arboriculture or tree care industry preferred
• Experience with tree pruning and removals
• Leadership or operations coordination experience preferred
• Familiarity with production scheduling or job coordination is a plus
• Degree in Arboriculture, Forestry, Business, Environmental Sciences, or equivalent experience preferred
• Strong work ethic and desire to be part of a high-performing team
• Organizational skills and ability to manage multiple priorities
• Effective problem-solving skills and ability to remain calm under pressure
• Strong communication skills with both field teams and leadership
• Ability to take ownership and follow through on responsibilities
• Passion for the tree care industry and continuous improvement
• Valid driver’s license
• Class A CDL, CTSP, or ISA Certified Arborist certifications are a plus

Benefits

• Company vehicle
• Holiday pay
• Paid time off (PTO)
• Health insurance
• 401(k) match