Retail Sales Specialist - Honolulu, Pearl City, Mililani, Aiea, HI

Retail Sales Specialist

Emery Jensen a wholly owned subsidiary of Ace Hardware Corporation, serves independent lumberyards, paint retailers, hardware stores, and e-commerce retailers across the country. As a Retail Sales Specialist, you'll play a key role in helping our customers grow sales through exceptional retail execution, merchandising, inventory management, and store support. This field-based position supports accounts throughout Oahu, including Honolulu, Pearl City, Mililani, and Aiea. You'll work closely with store teams, Territory Managers, and Sales Directors to create a best-in-class retail experience.

Eligible for a company vehicle.

What You'll Do

- Execute merchandising plans, planograms, and retail resets

- Maintain in-store product presentation, pricing, signage, and promotional displays

- Identify opportunities to improve sales, inventory turns, and category performance

- Write and recommend product orders that support customer needs

- Support new product introductions and store conversion initiatives

- Partner with store teams to resolve inventory, shipping, claims, and product issues

- Monitor and communicate sales trends, customer feedback, and market insights

- Verify planogram accuracy and order missing items as needed

- Assist with new store openings, special events, and promotional activities

- Travel throughout the assigned territory to support customer locations

Who You Are

You enjoy working directly with customers and thrive in a hands-on retail environment. You're highly organized, self-motivated, and take pride in helping stores succeed.

Required Skills

- 3+ years of retail, merchandising, customer service, or related experience

- Bachelor's degree plus 1+ year of retail experience considered equivalent

- Strong communication and relationship-building skills

- Ability to work independently and manage multiple priorities

- Strong problem-solving and organizational skills

- Comfortable lifting up to 35 pounds and using ladders as needed

- Ability to travel up to 80%, including occasional overnight travel

- Ability to travel by air as required

- This position requires driving a company vehicle and meeting company motor vehicle and insurance eligibility requirements. You must have a valid U.S. driver's license for at least three (3) continuous years immediately preceding today's date.

- Must reside in or near Honolulu, Pearl City, Mililani, or Aiea

Preferred Skills

- Experience with retail merchandising, inventory management, or planograms

- Experience supporting multiple store locations or territories