Senior Software Engineer

Join to apply for the Senior Software Engineer role at Cincinnati Children’s We have launched a new business venture at Cincinnati Children’s. As part of this effort, we have established a new engineering team dedicated to building expertise and delivering on this initiative. Leveraging modern digital strategies, the team will design and implement solutions that drive transformation and ensure the mission’s success. As one of the first engineers on this newly formed team, you’ll step into a highly collaborative, project‑driven environment where you will work side‑by‑side with platform engineers, security engineers, data engineers, architects, and other technical experts to bring complex solutions to life. This role will evolve significantly over time as the initiative grows, new technologies emerge, and organizational needs expand. Job Responsibilities Design, develop, and test complex software engineering projects leveraging a variety of technologies and integrations across the organization. Understand national and international trends in healthcare data integration, algorithms, libraries, frameworks, and software engineering principles to ensure that CCHMC is positioned to participate and leverage those trends where necessary and possible. Participate in code reviews. Maintain currency in the field through continuing education, literature, and seminars. Implement this knowledge into the department. Continue to develop understanding of CCHMC business processes and ensure collaboration strategies keep pace with business needs. Participate actively in the development and execution of software engineering practices and strategies. Collaborate with platform engineers, security engineers, data engineers, leads/architects to refine and update operating standards and guidelines for data pipelines and ETL processing. Technical & Business Skill Mastery of one or more software engineering tools, languages, practices, and architectures, such as SDLC, design patterns, source code management, DevOps, frameworks, etc. Mastery of core software engineering technologies supporting front‑end and back‑end development. Deep understanding of core CCHMC/healthcare clinical, business, and research processes to help build appropriate and holistic solutions. Obtain additional skills through continuing education, and mentor junior staff in developing business and technical skills. Technical Support & Customer Service Ensure outstanding end‑user support is provided, including ongoing monitoring of service level agreements for incident management and collaboration with other areas to ensure customer‑centered incident management and support. Adhere to, develop, refine, and promote the continual adoption of change management policies and procedures. Model outstanding customer service behavior, including timely and effective follow‑up with customers. Provide technical support and second‑ and third‑level problem resolution assistance, and support departmental efforts to improve customer satisfaction. Develop and refine support documentation and teach junior staff troubleshooting techniques and processes. Develop proactive monitoring systems (in collaboration with platform engineers) to identify problems before they impact production customers. Work with vendors when necessary to ensure CCHMC investments and requests are being adequately supported and enhanced; understand vendor escalation pathways. Escalate support issues with urgency. Take a 24‑hour call on a staff rotation. Project Execution & Management Execute own project tasks with urgency and to a high level of quality. Communicate status clearly and effectively using departmental project management tools. Follow time‑tracking and other project management requirements. Participate actively in project meetings, stand‑ups, etc. Serve as technical lead for moderately complex projects, collaborating with project managers to ensure project scope, risk, budget, etc. are adequately managed. Lead project meetings and workgroups. Job Qualifications Bachelor’s Degree in a related field 4+ years of work experience in a related job discipline Preferred Qualifications Bachelor’s degree in computer science, statistics, applied mathematics, data management, information systems, information science, or a related quantitative field Experience working in cross‑functional teams and collaborating with business stakeholders in support of a departmental and/or multi‑departmental data management and analytics initiative Demonstrated ability to adapt quickly to evolving technologies, business needs, and modern engineering practices Advanced experience developing scalable front‑end applications using React and TypeScript Strong understanding of localization frameworks and best practices to support multi‑language and global product experiences Proficiency with TailwindCSS for building maintainable, responsive, and accessible UI components Expertise in writing high‑quality, maintainable unit tests using Jest or similar frameworks Hands‑on experience with Radix UI and component‑driven design systems Strong working knowledge of Redux or other state‑management patterns in complex front‑end applications Proficiency in .NET development, including building and maintaining backend services Experience designing and implementing Minimal APIs in .NET for lightweight, high‑performance services Strong understanding of microservices architecture, including inter‑service communication, scalability, and observability Expertise working with Entity Framework Core and PostgreSQL, including performance tuning and schema design Experience developing comprehensive unit test strategies across both front‑end and back‑end services Hands‑on experience configuring and maintaining CI/CD pipelines using GitHub Actions Experience with Azure cloud services, including deploying and monitoring applications in production environments Primary Location Remote Schedule Full time Shift Day (United States of America) Department IS Digital Health Employee Status Regular FTE 1 Weekly Hours 40 Pay Range Annualized pay may vary based on FTE status $100,526.40 - $130,686.40 Benefits Medical coverage starting day one of employment. Competitive retirement plans Tuition reimbursement for continuing education Expansive employee discount programs through our many community partners Shift Differential, Weekend Differential, and Weekend Option Pay Programs for qualified positions Support through Employee Resource Groups such as African American Professionals Advisory Council, Asian Cultural and Professional Group, EQUAL - LGBTQA Resource Group, Juntos - Hispanic/Latin Resource Group, Veterans and Military Family Advocacy Network, and Young Professionals (YP) Resource Group Physical and mental health wellness programs Relocation assistance available for qualified positions Benefits may vary based on FTE Status and Position Type About Us At Cincinnati Children’s, we come to work with one goal: to make children’s health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children’s. Employer Recognition Recognized by U.S. News & World Report as atop 10 best Children’s Hospitals in the nation for more than 15 years Consistently among the top 3 Children’s Hospitals for National Institutes of Health (NIH) Funding Recognized as one of America’s Best Large Employers (2025), America’s Best Employers for New Grads (2025) One of the nation's America’s Most Innovative Companies as noted by Fortune Consistently certified as great place to work A Leading Disability Employer as noted by the National Organization on Disability Magnet® designated for the fourth consecutive time by the American Nurses Credentialing Center (ANCC) Commitment to Innovationh3> We embrace innovation—together. We believe in empowering our teams with the tools that help us work smarter and care better. That’s why we support the responsible use of artificial intelligence. By encouraging innovation, we’re creating space for new ideas, better outcomes, and a stronger future—for all of us. EEO Statement Cincinnati Children’s is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability, or protected veteran status. EEO/Veteran/Disability #J-18808-Ljbffr