House Supervisor RN (TRH)

Reports to the Director. Serves as an administrative resource for all staff and managers during evenings, nights, holidays and weekends. Makes administrative decisions that directly affect patient care in various areas. Provides direction for problem-solving activities. Ensures that there is adequate functioning of the various departments within the hospital. Serves as a representative of the Nursing areas and acts as a liaison with other departments. Applies the nursing process utilizing Relationship Based Care framework. Establishes strong patient family relationships. Collaborates with other professional, clinical and ancillary staff in providing quality care to patients. Displays strong teamwork. Exhibits self-care and self-knowing in order to be empathetic and compassionate with every interaction.


MISSION, VALUES and SERVICE GOALS

• MISSION: We deliver outstanding care, inspire health, and connect with heart.
• VALUES: Trust. Respect. Integrity. Compassion.
• SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.

• Makes reductions or additions to scheduled personnel utilizing the required skill mix as identified by patient requirements.
• Communicates with nursing units to determine factors impacting staffing requirements when on rounds and as needed.
• Works collaboratively with charge nurses to make staffing adjustments reflecting sound rationale using unit-specific staffing requirements and budgeted care hours.
• Accurately documents all pertinent information regarding staffing allocation and unit volume on staffing summary sheet.
• Receives and documents call-ins of staff appropriately.
• Screens emergency telephone calls to nursing employees as necessary.
• Serves as resource to the charge nurse/shift coordinator and staff.
• Evaluates the work performance of staff and communicates to the Nurse Managers as appropriate.

• Promotes growth and development of staff through role-modeling the leadership role.
• Remains knowledgeable and up to date on hospital nursing policies and procedures and acts as resource to staff.
• Participates and encourages staff participation in in-service programs.
• Serves as resource to units in problem-resolution to issues arising with patients, personnel, etc.
• Communicates with managers and director's unit-specific or departmental issues.
• Attends Staff Meetings as scheduled.
• Completes mandatory skills validation yearly.
• Exhibits Relationship Based Care behaviors in every interaction.

• Receives calls from physicians, physician offices and units bed placement and places patients in appropriate bed.
• Accurately collects and faxes demographic information about patient as well as admitting diagnosis, patient type (IP, OP, OBS), bed type, attending physician name, MRSA, latex allergy and diabetes status.
• Visually evaluates patients for proper bed placement in the ED.
• Maintains list of open beds and updates frequently.
• Notifies receiving unit of patient information.
• Notifies transferring unit of assigned bed on receiving unit.
• Rounds to all nursing units throughout the day to assess open beds, discharges, delays in transfers and takes appropriate action to resolve issues.
• Keeps house supervisor informed of unit census and ADTs.

• Intervenes and supports families as necessary when Case Management is not available.
• Serves as contact for the news media in absence of the hospital administration or Department of Marketing and Development.
• Assumes the role of Fire Marshall in Code Red in absence of the Safety Committee Member.
• Initiates the disaster alert and assumes charge of Central Control until hospital administrative person arrives.
• Coordinates emergency surgery during hours when the OR team is on-call.
• Communicates with news media, families, and other contacts regarding patients and conditions.

• Serves as an essential link between patient and all other care providers in the coordination of care. Facilitates changes in the plan of care, brokering necessary activities and services to enhance the patient experience, remove barriers to a quality and timely discharge while promoting the business performance of the program. (Service settings may include the hospital, home, acute rehab or SNF).
• Facilitates pre-surgery risk assessment with pre-admit and providers offices and evaluates risk factors for post procedure plan of care or discharge.
• Coordinates and standardizes patient education tools.
• Educates and reviews educational material with patient to ensure all data points are met and patient is able to demonstrate understanding.
• Works with essential departments for data collection, tracking and reporting outcomes supporting strategic planning goals.
• Adheres to established productivity standards.
• Networks to maintain positive working relationships as appropriate with key customers (physicians, surgical services, office managers, therapists, case managers, DME coordinators, nurses, diagnostic staff and other specialty care team members).

• Completes other job-related duties and projects as assigned.

• Attends and participates in department meetings and is accountable for all information shared.
• Completes mandatory education, annual competencies and department specific education within established timeframes.
• Completes annual employee health requirements within established timeframes.
• Maintains license/certification, registration in good standing throughout fiscal year.
• Direct patient care providers are required to maintain current BCLS (CPR), and other certifications as required by position/department.
• Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
• Adheres to regulatory agency requirements, survey process and compliance.
• Complies with established organization and department policies.
• Available to work overtime in addition to working additional or other shifts and schedules when required.

• Leverage innovation everywhere.
• Cultivate human talent.
• Embrace performance improvement.
• Build greatness through accountability.
• Use information to improve and advance.
• Communicate clearly and continuously.

• The knowledge, skills, and abilities as indicated below are normally acquired through the following: The successful completion of an associate degree or Bachelor of Science in Nursing. After January 1, 2014, candidates are required to have or obtain a BSN within five (5) years of employment as a Registered Nurse or will have the option to become certified in their area of specialty. The certification must be maintained based off of accrediting body standards. Requires a valid Registered Nurse license for the State of Michigan. A minimum of two to five years of job-related experience is required. Two to three years as Staff Nurse, additional management experience as Charge Nurse, Shift Coordinator and/or Unit Manager is preferred. Must have or obtain Basic Cardiac Life Support (BCLS/CPR) within 90 days of hire. Must maintain current CPR, ACLS, NRP and PALS certifications. Serves as role model and leader for nursing staff.

• Must be able to make quick decisions using good analytical skills of available information.
• Requires sound judgment and reasoning skills.
• This position requires a valid RN license for the state of Indiana.
• It also requires a working knowledge of policies and procedures of EGH and of legalities in nursing.
• Requires basic knowledge and understanding of principles of management.
• A clinical knowledge base.
• Exhibit sound nursing judgment and ability to assess the situation and make an appropriate decision.
• General working knowledge and familiarity with equipment operated by the general RN staff within the nursing division.
• Knowledge of computer, keyboard, CRT and printer.

• Works in a hospital and patient care environment.

• Requires the physical ability and stamina (i.e., to walk/stand for prolonged periods of time, push carts/wheelchairs up to 50 pounds, to position/lift patients at a maximum of 35 pounds unassisted, over 35 pounds requires assistance, provide CPR, etc.) to perform the essential functions of the position.