Banquet Kitchen Supervisor

Summary

This position is responsible for assisting the banquet team in the daily operations of our banquet events. This individual is to deliver prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures.

Responsibilities

• Motivate and lead through teamwork.
• Supervise and coordinate assigned shift.
• Assist in overall supervision of the department.
• Complete Moments of Service checklist for banquets.
• Order daily supplies.
• Hold pre-shift meetings.
• Follow up on established training steps.
• Monitor and take corrective actions from guest comments on Medallia.
• Stay on the floor during peak hours.
• Communicate with guests and receive feedback.
• Observe, teach and correct associate’s service.
• Monitor each guest experience.
• Examine food preparation and beverage presentation.
• Maintain condition of the meeting rooms.
• Assist manager in scheduling, completing weekly payroll, expenses and forecasting both weekly and monthly
• Prepare maintenance request and follow-up.
• Monitor food and liquor requisitions and food waste.
• Responsible for a high standard of sanitation throughout the food and beverage areas.
• Responsible for storage, requisitioning of all materials and equipment
• Take and calculate material stock (inventory) as required.
• Report all breakages, cleaning supply consumption, etc.
• Maintain all equipment to a high standard, i.e.: dishwashers, burnishers, etc., and reporting to maintenance any defects.
• Must adhere to Smart Serve.
• Must know emergency procedures and work to prevent accidents.

Qualifications

• 2 years of experience in Food and Beverage Supervision or Management role is preferred
• Banquet experience is an asset
• Must have the ability to multi-task and manage deadlines
• Understanding of Food and Beverage financials including cost and par controls is preferred
• General knowledge of Microsoft Word, Excel, and PowerPoint
• Must have a strong attention to detail as well as strong customer service skills
• Must be able to work all the hours required to fulfill the demands of the position
• Must be able to work a flexible schedule including mornings, days, evenings, weekends and holidays
• Hotel Management degree or diploma an asset
• Must have Serve Safe and Food Handler's Certificate