General Manager - Extended Stay Hotel + Full Benefits

ESA Management, LLC

Job Description
POSITION PURPOSE AND SUMMARY Responsible for the overall success of the hotel, ensuring guest satisfaction targets and managing the overall customer experience. This role includes achieving positive associate satisfaction, meeting financial goals, and upholding the property's reputation while maintaining company brand standards. Additionally, this role provides leadership to the property associates, ensuring that the hotel is viewed as an exceptional workplace. Watch A Day in the Life video for General Manager MAJOR / KEY JOB DUTIES Demonstrates and promotes 100% commitment to providing the best possible experience for our guests Ensures that all guest related issues are resolved in a manner consistent with the company's goals and objectives Ensures rooms are Guest Ready, including adhering to the highest cleanliness standards; maintaining public areas and grounds in excellent condition; and completing the Green Shield program on schedule and meeting or exceeding brand standards. Completes daily room and Guest Ready room inspections. Manages ESA Brand Standards and processes while pursuing continuous improvement. Ensures the proper recruiting, interviewing, screening, reference checking, and hiring procedures are followed. Onboards and trains new associates to include Best Day Ever and Extended Stay University training course compliance. Drives positive work environment through teamwork, leading by example with energy, enthusiasm and recognition. Partners with District Manager to generate optimal associate performance including coaching, counseling and enforcement of company policies in a consistent and fair manner. Conducts daily team meetings to communicate/discuss company updates and areas of particular hotel needs to improve performance on daily deliverables. Provides team members with the necessary tools and supplies to perform their jobs. Maintains appropriate PAR levels through Daily Visual Management to prep for weekly or monthly order cycle, including timely receipt of purchase orders. Ensures purchases made are within budget and by approved vendors Efficiently manages rooms to keep all guest rooms in service. Effectively manages and controls labor expenses by approving Daily Punches timely and utilizes the Productivity report to monitor and adjust accordingly to align with company labor standards. Responsible for cash management including collection of in-house guest balances. Responsible for ensuring all Corporate Lodging procedures are in place to collect payment timely. Ensures quality lead generation quotas are achieved through making sure GSR's collect company names from guests at check-in, mining in-house leads and in-house account maintenance, competitive set surveillance and overall market awareness including new supply and new potential business opportunities. Upholds and enforces ESA standards and policy compliance at the hotel level. Ensures bank deposits are completed in accordance with company policy Completes competitive surveillance (Sales Drive Bys) OTHER DUTIES Reviews in-house rates. Adheres to federal, state and local employment related laws and regulations. Performs duties in all aspects of hotel operations as needed Directly manages an Assistant General Manager / Team Leader. Actively reviews and monitors guest experience and social media websites to ensure timely and appropriate responses to postings and address issues. BENEFITS Weekly Pay! Competitive Wages Great working environment Employee Recognition Programs Medical Insurance Dental Insurance Vision Insurance Health Care and Dependent Care Flexible Spending Accounts Employer Paid Basic Life and AD&D Insurance Employer Paid Long Term Disability Optional Employee Paid - Voluntary Benefits Short-Term Disability Buy-Up Long-Term Disability Supplemental Life Insurance Dependent Life Insurance 401(k) Savings Plan Paid Time Off Employee Assistance Program (EAP) Employee Perks Program offering discounts to major companies Compensation Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.
Requirements

MINIMUM QUALIFICATIONS
Minimum three years related hospitality management (or related field) experience required; Customer experience required. Must have a valid driver's license and successfully pass a motor vehicle check.
PREFERRED QUALIFICATIONS

2-year degree highly preferred

Basic knowledge of computers and software including ability to use e-mail, word processing, and spreadsheet software

Ability to organize multiple projects; manage and prioritize multiple tasks and meet deadlines

Ability to manage and direct a staff to perform daily job tasks

Conversational or proficient in Spanish

ENVIRONMENTAL JOB REQUIREMENTS
The work environment characteristics described here are representative of the associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Frequently works in outside weather conditions and may be frequently exposed to wet and/or humid conditions. associate

Occasionally works near moving mechanical parts and may be occasionally exposed to fumes or airborne particles and toxic or caustic chemicals.

Typically, moderate noise level in the work environment.

Associate Frequently required to travel within the local community. Infrequent travel from one city to another is required, which may necessitate air travel.

Occasionally push, pull, lift and/or move up to 25 pounds.

KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES

Read, write and speak English and comprehends basic instructions.

Write in an effective and grammatically correct manner to generate effective short correspondence and memos.

Present information in one-on-one and small group situations to customers, clients, and associate

Communicate professionally with guests, associates, supervisors, and others as required for optimum operation of the property

Conversational Spanish would be beneficial

Compensation
65000

Apply

Vacancy posted 1 hour ago

Similar jobs that could be interesting for youBased on the General Manager - Extended Stay Hotel + Full Benefits in Richmond, VA vacancy

General Manager
$60k - $65k
...General Manager Hot Job Mechanicsville, VA 23111 Overview... ...Position Type Full Time Education Level Not... ...Category Hospitality - Hotel Description Who... ...mile to ensure their stay is nothing short of perfect... ...Hotels? Amazing Benefits! In addition to...
Suggested
Full time
Temporary work
Local area
Shamin Hotels
Mechanicsville, VA
4 days ago
Restaurant General Manager
...As the Restaurant General Manager, you'll lead a dynamic team, handpicking... ...owners who set their own wage and benefit programs that can vary among... ...individual to grow to their full capacity. Our Taco Bell... ...tickets, cell phone service, hotels, vacation rentals, restaurants...
Suggested
Night shift
Taco Bell
Richmond, VA
3 days ago
General Manager-203100
...overall success of the hotel, ensuring guest satisfaction targets and managing the overall customer... ...in the Life video for General Manager MAJOR / KEY JOB... ...include Best Day Ever and Extended Stay University training... ...and address issues. BENEFITS Weekly Pay! Competitive...
Suggested
Weekly pay
Minimum wage
Temporary work
Local area
Flexible hours
ESA Management, LLC
Richmond, VA
1 hour ago
General Manager
...Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management... ..., VA 23230 Overview The General Manager is responsible for... ...hotel prior to any offer being extended. Perform all Executive...
Suggested
Traineeship
Work at office
Worldwide
Highgate
Richmond, VA
4 days ago
General Manager
$90k - $100k
...Job Description As a General Manager for Aramark Correctional Services... ...the time of posting. BENEFITS: Aramark offers... ...bending, pushing, pulling and/or extended walking and standing. This role... ...focus is helping you reach your full potential. Learn more about...
Suggested
Contract work
Local area
Aramark
Richmond, VA
4 days ago
Bar Manager
$20 per hour
...Quirk Hotel is seeking a dynamic, service-oriented Bartender Manager to join our team! Quirk Hotel... ...Company And a Robust Benefit Package Including,... ...Program Full benefits including... ...memorable, exciting stay for all. Schulte Hospitality... ...to provide a general description of the...
Daily paid
Seasonal work
Local area
Immediate start
Flexible hours
Shift work
Schulte Hospitality Group
Richmond, VA
3 days ago
Maintenance Supervisor
...Description The Hilton Richmond Hotel & Spa/Short Pump is looking for a... ...Central Virginia's largest hotel management company. We own and operate more than 78 full- and select-service hotels under... ...offer a competitive salary and benefits package that includes medical, vision...
Temporary work
Shamin Hotels
Richmond, VA
5 days ago
Benefits Account Manager
...Benefits Account Manager With over 160 years of experience, Scott Insurance is a leader in developing... ...& Responsibilities Spearhead the full-cycle renewal process for assigned... ...Attend networking events/seminars to stay abreast of industry changes and participate...
Work experience placement
Work at office
Remote work
3 days per week
Scott Insurance
Richmond, VA
3 days ago
Future Opening:Assistant General Manager - Full Time
...is growing and looking for an Assistant General Manager to help us redefine strength. We’ll challenge... ...Type/Expected Hours of Work This is a Full-Time, Non-Exempt position. Evenings and... ...of customer service and sales roles. Benefits #Salary plus bonus/commission...
Full time
Temporary work
Weekend work
Afternoon shift
Gold's Gym
Richmond, VA
more than 2 months ago
General Manager, Dietary Supplement Verification- REMOTE
$208k - $286k
...work environment.Brief Job Overview The General Manager, Dietary Supplement Verification is a senior... ...provides the benefits to protect yourself and your family today... ...Number: GENER003482Job Category: Chemistry \& Scientific StandardsSchedule: Full-Time
Full time
Work at office
Remote work
Worldwide
US Pharmacopeia
Richmond, VA
13 hours ago
Operations Manager
...’s oldest and newest boutique hotel, is searching for an experienced... ...and dynamic Operations Manager. Managed by SMI Hotel Group and... ...consistent. Empower team members to extend appropriate service recovery... ...secure for guests and team members Benefits: SMI Hotel Group recruits the...
Temporary work
Flexible hours
Socket
Richmond, VA
4 days ago
Sr Account Manager
$115k - $180k
...As a Strategic Account Manager, you will manage and cultivate... ...may be shortened or extended depending on business... ...for a comprehensive benefits package. This package includes... ...industry competitors. Stay informed on emerging... ...strategic execution.Full timePosting Date: 2026-...
Temporary work
Remote work
Flexible hours
Honeywell
Richmond, VA
4 days ago
General Manager
$76.96k - $104k
...possibilities quite this beautiful. General Summary & Scope The General Manager (GM) leads through Ulta... ...service experience. Stay informed about industry... ...about ingredients and benefits to better serve guests. Maintain... ...Work a flexible, full‑time schedule including days...
Full time
Part time
Work at office
Local area
Flexible hours
Shift work
Night shift
Afternoon shift
1 day per week
Ulta Beauty
Chester, VA
4 days ago
General Manager
$90k - $112k
...General Manager Compensation range is $90,000 - $112,000/year + 20% bonus... ...oversee a dynamic, high-volume, full-service restaurant that... ...Health Support ~“Everyday Benefits” Program to include insurance... ...Show Up Ready: Come prepared, stay sharp, and start strong....
Hourly pay
Temporary work
Casual work
Work at office
Local area
Flexible hours
Shift work
Weekend work
Cooper's Hawk Winery & Restaurant
Henrico, VA
1 day ago
General Manager
$50k - $70k
...General Manager Full Time • Midlothian Benefits: * Free gym membership * Free uniforms * Health insurance * Paid time off * Training & development * Vision insurance * 401(k) * Bonus based on performance * Dental insurance * Employee discounts Join one of the fastest-growing...
Full time
Firehouse Subs
Richmond, VA
3 days ago
General Manager
$58.77k
...places. I want a satisfying career with good benefits and great opportunities for advancement.... ...Make your move. Requirements: The General Manager is responsible for running a profitable... .... We also fully support employees who stay home from work if they are feeling sick....
Temporary work
Local area
Flexible hours
Shift work
McDonald's
Richmond, VA
5 days ago
Operations Leader - Full Time
$24 - $31 per hour
...US) Hourly/Salaried: Hourly (Non-Exempt) Full Time/Part Time: Full Time Position Type:... ...store success as you oversee inventory management, replenishment, order fulfillment, and ensure... ...comprehensive healthcare and wellbeing benefits based on eligibility; Details can be...
Hourly pay
Full time
Part time
Flexible hours
Shift work
Night shift
Weekend work
Inside Lvmh
Richmond, VA
1 day ago
Front Desk Supervisor
...portfolio of award-winning premium hotels, rooftop bars, and restaurants... ...that defines a premium hotel stay. Whether you're an experienced... ..., your path to Front Desk Manager and beyond starts here.... ..., weekends, and holidays as a full-service hotel operation requires...
Full time
Shift work
Afternoon shift
White Lodging
Richmond, VA
2 days ago
FRONT OFFICE SUPERVISOR
...This person assists management in hiring,... ...that will help the hotel meet and exceed financial... ...area and other general product knowledge,... ...or shift or for an extended amount of time.... ...culture and team. Benefits: We are proud... ...following benefits for full-time employees:...
Full time
Temporary work
Local area
Immediate start
All shifts
Flexible hours
Shift work
LodgeWorks
Henrico, VA
5 days ago
Regional General Manager - Vaccines Southeast
$232.5k - $387.5k
Job Title: Regional General Manager - Vaccines SoutheastLocation: Morristown, NJAbout the JobThe... ...ABDs). This leader is accountable for the full commercial performance of their region... ...with a wide range of health and wellbeing benefits including high-quality healthcare,...
Full time
Local area
Remote work
Home office
Night shift
Sanofi
Richmond, VA
4 days ago
Center Clinical Director, Associate
$238.83k - $341.19k
...adult patients. Takes full accountability for... ...needed, though will still stay involved in, and be responsible... ...diagnosis, treatment, management, education, health... ...Center Manager/Center General Manager center clinical... ...1,189 Salary EMPLOYEE BENEFITS We’re ChenMed...
Work at office
ChenMed
Richmond, VA
13 hours ago
Underwriting Operations Specialist
$78.05k - $80k
...Virginiatime type: Full timeposted on:... ...procedures and concepts. Stay updated with... ...preference in Risk Management or Business· 3+ years... .... This policy extends to all aspects of... ...transferring, compensation, benefits, training, leaves... ...this job's general requirements. It is...
Full time
Work experience placement
R-T Specialty
Richmond, VA
2 days ago
Sales Manager
$50k - $53k
...Sales Manager Hot Job Richmond, VA Overview... ...Experienced Position Type Full Time Category Sales... ...and hospitality? Shamin Hotels invites you to join our... ...extra mile to ensure their stay is nothing short of... ...Shamin Hotels? Amazing Benefits! In addition to...
Full time
Contract work
Temporary work
Flexible hours
Afternoon shift
Shamin Hotels
Richmond, VA
1 day ago
COOK SUPERVISOR (FULL TIME)
$22 per hour
...Restaurant Associates * We have an opening for full time COOK SUPERVISOR positions. *... ...complaints and resolves problems. * Advises management of purchasing requirements with a focus... ...Associates are offered many fantastic benefits. Both full-time and part-time positions...
Hourly pay
Full time
Part time
Local area
Remote work
Flexible hours
Compass Group USA
Richmond, VA
2 days ago
General Manager
...Description JP Hospitality is searching for a General Manager for Springhill Suites by Marriott... ...for overseeing all aspects of the hotel’s operations, including guest... ...safety training for staff. Job Type: Full-time Benefits: ~401(k) ~ AD&D insurance ~ Dental...
Full time
Brook Rd Hospitality Llc
Glen Allen, VA
18 days ago
Operations Associate - Full Time
$18 - $20.5 per hour
...exceptional client experience. From inventory management to visual merchandising, your attention... ...number of weekly shifts/ hours Full Time: 30-40 hrs/week Part Time: 15-29... ...comprehensive healthcare and wellbeing benefits based on eligibility; Details can be found...
Hourly pay
Full time
Part time
Flexible hours
Shift work
Night shift
Weekend work
Sephora
Richmond, VA
1 day ago
Fitness Director
$50k - $100k
Benefits: Free gym membership Free uniforms Health insurance... ...Summary The Fitness Manager leads the Personal... .... • Someone who can stay positive, adapt quickly... ...with support from the General Manager or direct supervisor... ...and stand or walk for extended periods. • Must be...
Crunch , Inc.
Richmond, VA
4 days ago
Restaurant Assistant General Manager
...group is seeking an experienced Assistant General Manager to lead one of its thriving casual... ...supportive, growth-focused company. Benefits & Compensation ~ Competitive base... ...of Manager experience, preferably in a full-service casual dining setting ~ Proven...
Casual work
Local area
Flexible hours
Weekend work
Day shift
Afternoon shift
Goodwin Recruiting
Richmond, VA
4 days ago
Assistant Restaurant Manager
...most decorated restaurants and hotels in the world. There is no... ...vision and dental insurance (full time employees) Paid time off... ...Competitive pay SUMMARY The Assistant Manager for Patty O’s works under the... ...to stand, bend and walk for extended periods of time. Frequent or occasional...
Full time
Local area
Flexible hours
Shift work
Night shift
Weekend work
Patty Os Café and Bakery
Richmond, VA
4 days ago
Assistant General Manager
$40k - $48k
...Benefits: ~ Free gym membership ~401(k) ~ Bonus based on performance... ...Job Description: The Assistant General Manager is responsible for assisting the General... ...quality of service and facilities. This is a full-time, salaried exempt position. Responsibilities...
Full time
Bank staff
Crunch Fitness
Richmond, VA
2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to General Manager - Extended Stay Hotel + Full Benefits. Be the first to apply!