Business Insurance Small Business Unit Marketing Specialist

Business Insurance Small Business Unit Marketing Specialist At Marsh Agency (Mma)

Our not-so-secret sauce.

Award-winning, inclusive, top workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. More than 11,000 of the industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as a Business Insurance Small Business Unit Marketing Specialist at Marsh Agency (MMA).

MMA provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh (NYSE: MRSH).

A day in the life.

As a Business Insurance Small Business Unit Marketing Specialist, you will:

• Collaborate closely with production teams to develop placement solutions that meet the needs of small to mid-sized business insurance accounts.
• Conduct monthly meetings with producers and account managers to review upcoming renewals and formulate marketing/renewal strategies.
• Request and prepare new business and renewal applications, including necessary supplements, for submission to carriers.
• Enter relevant rating information into automated processing systems and quote new business as directed.
• Maintain strong working relationships with authorized carriers, acting as a liaison to select carriers, meeting with carrier representatives as needed, and communicating carrier information related to pricing and products.
• Stay informed on marketing trends, new coverage developments, and carrier information, and disseminate this knowledge as needed.
• Support authorized carrier directives and guidelines.
• Assist Client Team(s) with complete and accurate data entry into the Agency Management System as needed.
• Provide backup support to production teams, assisting in managing workloads and workflows when necessary.
• Maintain established service and quality standards.
• Document files in accordance with company guidelines.
• Execute surplus lines filings as necessary.
• Deliver on the requirements communicated by the Client Team, including proposals, coverage comparisons, client marketing summaries, and benchmarking.

Our future colleague.

We'd love to meet you if your professional track record includes these skills:

• 3 to 5 years of prior experience in a SBU Client Manager role, including marketing and placement support.
• Associate's or Bachelor's Degree preferred.
• Desired experience in commercial rating.
• Advanced designations (CPCU, CIC, AU, ARM, CRM) are a plus.
• Strong listening, verbal, and written communication skills, along with excellent customer service abilities.
• Acute attention to detail, a sense of urgency, and strong problem-solving skills.
• Maintain a positive and respectful attitude towards colleagues.
• Ability to work collaboratively as a team member to achieve profit center and overall company goals.
• Solid negotiation skills, with a strong awareness of attitudes, tone, and timing.
• Established relationships with carriers.
• Intermediate industry and product knowledge.
• Intermediate to advanced proficiency in Microsoft Office products (Outlook, Word, PowerPoint) and advanced proficiency in Excel.
• Experience with Agency Management Systems (AMS) such as Sagitta, ImageRight, AMS 360, EPIC, or Indio.
• Intermediate understanding of tools such as Reference Connect and Mod Master.
• Commitment to modeling MMA Core Values: Collaboration, Passion, Innovation, and Accountability.
• Property Casualty Resident's License Required

• Annual CE Requirement

We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfillment outside of work.

Some benefits included in this role are:

• Medical, dental and vision insurance
• 401K and company match program
• Company-paid life and disability
• Generous paid time off programs
• Employee assistance program (EAP)
• Volunteer paid time off (VTO)
• Career mobility
• Employee networking groups
• Tuition reimbursement and professional development opportunities
• Charitable contribution match programs
• Stock purchase opportunities