Quality Specialist

Quality SpecialistGreen Circle Growers Inc - Oberlin, OH 44074OverviewCategory QA - Quality ControlDescriptionAs a Quality Assurance team member, you will be responsible for ensuring the product meets the established standards set by customer expectation. You will perform quality inspections and are responsible for reporting any discrepancies. Additionally, you must be flexible in handling workload changes, interruptions, and able to return to the task that you were performing. Position will report directly to the Inventory/Production Control Manager. Interacts with sales, greenhouse operations and shipping.Job DutiesAudit plants being packaged for plant spec and customer expectations, ensure the plant packaging plan is being executedVerify Pick Ticket BOM and ensure correct UPC, pot and tag are being usedReport and work with facility management team to correct any discrepancies foundCreate and maintain reports documenting errors and issues for fixingInvestigate customer complaints and non-conformance issuesAnalyze data to identify areas for improvement in the quality systemVerify 80% or more of daily orders for accuracy against customer expectationDaily audits of all packaging carousels and ecommerce departmentCover multiple facilities daily, float to other facilities as neededAll other duties as assignedQualifications and Education RequirementsHigh School Diploma or equivalent preferred1-3 years combined warehouse/inventory control experienceStrong PC skills including Excel, Word, and TeamsGood math, reading, communication (both verbal and written), and problem-solving skillsAbility to pay attention to small detail to ensure accuracyAbility to work independently or in a team environmentKnowledge and experience in Quality Systems preferred (NAV experience a plus)Sound judgement and decision-making skillsMust be a self-starter, energetic, and results-orientedFlexible to handle multiple and diverse tasksAbility to work with all levels of employees and managementPhysical Environment & RequirementsClimate controlled office or home office environmentContinuously requires vision, hearing, twisting, and talkingFrequently requires sitting, standing, fine dexterity, and handlingOccasionally requires walking, climbing stairs, lifting (up to 20lbs), carrying, reaching, kneeling, pushing/pulling, bending, and crouchingRarely requires climbing