Bilingual Customer Service Representative
$20 per hourExpress Employment Professionals Defunct
Job Full Description Bilingual Customer Service Rep Location: Atlanta, GA Type: Contract, 60 days but possibility to extend
Pay rate: $20/hr Schedule: In-office, Monday-Friday, 11:00 AM - 7:30 PM Our client is seeking a Bilingual Member Customer Service Rep to support a special outreach project focused on conducting annual health surveys. This role involves engaging with members over the phone in a high-volume call center environment, ensuring a professional and courteous experience while collecting important health-related information. Responsibilities:
3138
3565 Piedmont Road
Building 4, Suite 205
Atlanta, GA 30305
Pay rate: $20/hr Schedule: In-office, Monday-Friday, 11:00 AM - 7:30 PM Our client is seeking a Bilingual Member Customer Service Rep to support a special outreach project focused on conducting annual health surveys. This role involves engaging with members over the phone in a high-volume call center environment, ensuring a professional and courteous experience while collecting important health-related information. Responsibilities:
- Make outbound calls to members to conduct annual health surveys
- Answer inbound calls as needed via an automated phone system
- Accurately document survey responses and member interactions
- Communicate clearly and professionally with members and team members
- Maintain confidentiality and adhere to data privacy standards
- Perform other duties as assigned
- Bilingual in English and Spanish
- Strong communication and customer service skills
- Professional, positive, and courteous demeanor
- High School Diploma or equivalent
- 1-2 years of call center experience required
- Experience in healthcare or survey-based roles preferred
- Comfortable navigating multiple computer systems
3138
3565 Piedmont Road
Building 4, Suite 205
Atlanta, GA 30305
Vacancy posted 11 hours ago
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