Greet Team Manager
Defined Fitness Inc
Job Description
Job Description
About the Role:
As a Greet Team Manager at Defined Fitness, you take the lead in everything you do. You are relentless in pursuit of your goals, set the pace for success, and are fueled by enthusiasm; you jump higher, reach further and push harder than anyone. The Greet Team Manager is responsible for the success of net membership growth at their club. You lead and DEVELOP greet team members down a path of excellence and success while DELIGHTING new members, tackling goals with DRIVE, intensity and passion through sales.
Minimum Qualifications:
- Bachelor’s degree in business administration or related field, preferred
- Experience in a management-level position in health, fitness, or related industry
- Strong verbal, written, and interpersonal communication skills
- Must hold a valid NM driver’s license (acceptable record) and means of transportation (registered and insured)
- PC literate, including Microsoft Office and various other products such as ABC and GymSales
- Valid CPR/AED certification (including infant and child) within the first 45 days of employment and maintain throughout employment
- Must be able to work weekends and/or evenings as needed
Personal KPIs
- Daily Calls: 40
- Daily Booked: 6
- Daily Shows: 4
- Daily Closed: 3
- Referrals: 2:1 Ratio
- 3-pack Attachment: 20%
Club KPIs
- Daily Calls: 150
- Daily Booked: 15
- Daily Shows: 12
- Daily Closed: 10
- Referrals: 2:1 Ratio
- 3-pack Attachment: 20%
Responsibilities:
- Timely and accurate completion of weekly deposits
- Achieve club monthly sales goals and non-member closing percentage
- Boost retail sales revenue goals including drinks, bars, etc.
- Oversee membership sales initiatives including open houses, special membership events, promotions, closeouts, etc.
- Achieve net membership growth through leading effective in-club collection efforts
- Resolve and report all incidents of inappropriate behavior being displayed
- Capture and retain details on all new membership leads
- Maintain a clean and professional presentation
- Recruit, hire, train, oversee and motivate staff into a highly functioning team
- Schedule and complete weekly training sessions with your team
- Other duties as assigned
Vacancy posted 2 days ago
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