Process Improvement Intern

As aProcess Improvement & Project Management Intern,you’llhelp transform how Gorilla Commerceoperatesby turninghigh touch, manual workflows into scalable, automated processeswithin Logistics. This role exists to accelerate our automation efforts and reducemanual workas we continue to grow.You’llworkcross functionallyto document processes, assess automation readiness, and help bring solutions to life—leaving behind real, measurable impact. What You'll Do Identifyhigh-volume, manual workflows and documentcurrent stateprocessesend-to-end Create clear, standardized SOPs and process maps to support automation and scalability Evaluate process readiness for automation andidentifyimprovement opportunities Recommend process simplifications to reduce rework and operational risk Quantify potential efficiency gains, time savings, and automation impact Partner with Operations and IT to identifyappropriate automationsolutions Implement and test automation using available tools, or scopetimelines andrequirements forIT ledprojects Support testing, validation, and documentation for inflight automation initiatives What You Bring Must-Haves Currently pursuing a degree in Business, Analytics, or a related field Strong analytical andproblem-solvingskills Ability to document processes clearly and logically Comfortable working across teams and asking thoughtful questions Organized,detail oriented, and able to manage multiple workstreams Strong time management and organizational skills Proficiencyin Excel and basic data analysis Clear written and verbal communication Comfort learning new tools and systems Detail orientedwith aproblem-solvingmindset Nice-to-Haves Exposure to process improvement, automation, or operations work Interest inlogistics,systems, ortechnology enabledsolutions Equal Opportunity Statement We welcome teammates from all backgrounds, identities, and experiences. If you thinkyou’rea great fit, we encourage you toapply. #J-18808-Ljbffr