Technical Consultant (Hybrid)

Job Description

Job Description

Our employees are at the heart of what we do: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you are bringing this purpose to life alongside a passionate community.

Feel empowered to learn and grow while being valued for who you are. At Intact, we commit to supporting you in reaching your goals with tools, opportunities, and flexibility. It’s our promise to you. 

Who we are

At Intact Insurance Specialty Solutions, we are experts at what we do in protecting what makes businesses unique. Our deep understanding of the specialty insurance market is the foundation for our customized solutions, backed by targeted risk control and claims services. Our employees are passionate about providing insurance coverage that’s aligned to our targeted customer groups.

Intact’s Global Specialty Lines business spans across more than 20 verticals in four distinct markets: U.S., Canada, UK and Europe. The following opportunity is for our U.S. team.

The opportunity

We currently have an opportunity for a Technical Consultant to join our Corporate IT team based in our Canton, MA; Boston, MA; Farmington, CT or Raleigh, NC offices on a hybrid schedule. This position is expected to lead, by example, their self-managed agile team through the full system development life cycle while developing the company’s most technical solutions using the agile methodology. This role explicitly owns technical outcomes end-to-end, exercising strong autonomy and accountability to identify, design, and deliver solutions without requiring detailed direction. The Technical Consultant introduces modern, cloud-native and AI-enabled technical solutions—including machine learning-backed services, intelligent automation, and API-driven architectures—to deliver complex enterprise solutions. The technical consultant has the ability to work within the current system configuration in addition to introducing new technical solutions to the framework to deliver our most complex solutions. They will look to improve the core foundation of the systems to reduce long-term maintenance, improve security, ensure our software is up to date with the latest patches/versions and work to improve the overall condition of our code base by encouraging junior developers are follow good clean code practices. The Technical Consultant has a full understanding of the cross-organizational impact of system changes. Some of the Technical Consultant responsibilities include but are not limited to:

• Acts as a technical lead/consultant helping customers, business analysts, and team members capture, understand and translate business requirements that drive the design of quality technical solutions of the most complex nature; aligning the business and IT strategies while complying with the organization’s architectural standards.
• Develops and presents recommendations towards the design and development of application architecture, business systems and IT solutions that are of the most complex nature across the IT organization.
• Recommends the development of complex designs through the use of new technical solutions not currently in our existing configuration as well as the use of data or system modification within the current system configuration.
• Owns non-functional requirements including performance, resiliency, scalability, security, and operational readiness of delivered solutions
• Designs and develops scalable, cloud-native, AI-enabled enterprise applications using modern Java frameworks such as Spring Boot, RESTful APIs, and distributed system patterns.
• Acts as a hands-on technical authority, proactively identifying risks, owning delivery outcomes, and unblocking teams through direct technical contribution.
• Responsible for recommendations towards the component and data architecture design, performance monitoring, product evaluation and buy vs. build recommendations.
• Consults and/or leads the full systems development life cycle and may be responsible for providing estimates, gathering business requirements, designing, coding, testing, implementing and supporting applications software at an advanced level. Their work should be delivered in a timely manner using the agile methodology.
• Collaborates effectively with others in a variety of work settings. This involves helping to educate others within Technical Consultant’s own area of expertise, understanding the issues/concerns of other areas, and working together to solve problems across the IT organization. 
• Is identified as a technical expert in multiple technologies used at the company.
• Helps drive the selection of new technical products, services, and solutions.
• Communicates the project status for areas of responsibility effectively across the organization.

The expertise you bring

• Bachelor’s degree in Computer Science, Information Systems, or related field.
• Degree from a Technical school or equivalent work experience. 
• On the job training is also recognized. 
• 9+ years of related experience. 
• Significant development experience in the languages used by the company.
• Has application architecture and development experience in the technologies used by the company.
• An intermediate level understanding of the Insurance business. 
• Work experience in Property Casualty or Specialty Insurance a plus.
• Experience in and a solid understanding of design, development, quality assurance and integration methodologies.
• Experience across the full technology stack, including Java, SQL, and JavaScript, and is expected to design, develop, and support enterprise-grade solutions spanning backend services, APIs, data persistence, and modern web user interfaces.

Our salary ranges are determined by many factors including location, role, experience and skillset of the candidate. The following ranges displayed reflect the target base salary for new hires; however, your recruiter will provide more specific compensation details during the hiring process. The typical base salary range for this position is: $124,000 - $164,000, based on the factors aforementioned. For candidates located in San Francisco, CA; Washington DC; our Massachusetts based offices and the New York City metro area, the base salary range is $144,000 - $169,000. In addition to base salary, full time Intact employees are also eligible for bonus potential and a full range of benefits to include but not limited to:

• Comprehensive medical, dental and vision insurance with no waiting period
• Competitive paid time off programs
• 401(k) savings and annual contributions of up to 12% of annual salary
• Mental health support programs, life and disability insurance, paid parental leave and a variety of additional voluntary benefits

This position will remain posted until a final candidate is selected. Once the role is filled, this job posting will be removed.

Why choose Intact

We live our Values: We are committed to acting with the highest of ethical standards through our five core values: integrity, respect, customer driven, excellence and social responsibility.

Our commitment to Diversity: Founded in our values, we see diversity as a strength and aspire to create an environment where everyone can be themselves, grow and succeed. Together, we will stand up for what’s right to build an inclusive society.

Manage your Time: What you accomplish matters more than hours in the office. We are committed to creating a positive and supportive environment in which you perform your best. Our Time-Off and Flexible Work Arrangement options help foster a healthy work-life balance. 

Check out our Glassdoor reviews to see why people love working for Intact!

Our promise to you

Our Values are foundational to our success at Intact. You’ll make a difference every day when you live our Values, do your best work, are open to change, and invest in yourself.

In return, we promise you support, opportunities and performance-led financial rewards in a flexible work environment where you can:

• Shape the future: Help us lead an insurance transformation to better protect people, businesses and society.
• Win as a team: Collaborate with inspiring people to do your best work every day and together, stand up for what is right.
• Grow with us: Refresh and reinvent your skills, learn from our diverse teams, lift others up, and grow.

About Intact

At Intact Insurance Specialty Solutions we are experts at what we do. Our deep understanding of the specialty insurance market is the foundation for our customized solutions, backed by targeted risk control and claims services. Our employees are passionate about providing insurance coverage that’s aligned to our targeted customer groups. Today, we help protect over a dozen industries with tailored coverages and services.

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