Global Clinical Supplies - Process Steward - Packaging - Hybrid

Job Description As part of the Global Clinical Supplies (GCS) organization, the Process Stewards work at the interface between core business processes and SAP capabilities, helping to enable efficient business operations, support enhancements, and drive innovation. The Senior Specialist, GCS Process Steward ensures clinical supply chain processes are clearly defined and documented, and that they are supported by the right workflows, stakeholders, SME network, and tools such as SAP. The Process Steward Team works closely with end users and process owner communities to ensure processes meet current and evolving business needs. Process Stewards also provide oversight and expertise in the SAP solution for their respective domain area: Packaging Execution, Material Handling, Distribution & Logistics, Planning, Source to Settlement/Tax/Finance, Trade Operations, ISO, Relationship Management, QA, and Compliance. This Process Steward role is specifically oriented towards the Packaging Execution domain, supporting business processes and SAP capabilities related to operations planning (BOMs, Recipes, Master Data/ECM, etc.), Packaging Instructions and operational transactions, etc. Primary activities include, but are not limited to: Lead the development and implementation of GCS processes that align with GCS short- and long-term objectives. Act as the overall knowledge expert of SAP and Global processes for packaging and operation planning (BOM’s, Recipes, ECM etc). Drive business challenges to resolution with system solutions across our company's GCS. Support business case development (Enhancement Prioritization Management Form) and maintain the Demand Tracker for enhancement requests and prioritization. Drive business process standardization, implementation, and training on new processes. Ensure the integrity of a single global business process by reviewing SOPs and assessing process changes against system impact. Contribute to our company's GCS Global Process Steward Network, partnering with our Manufacturing Division Global Process Steward and COMET Functional Leads. Support tier management and escalations for transactional issue resolution. Contribute to Deviations, Investigation, and CAPAs in the packaging and operations planning area. Collaborate with cross-functional teams to identify process-driven opportunities to improve business performance. Develop strong, trust-based, collaborative relationships to drive change and execute priorities with a different group of stakeholders. Education & Experience Bachelor's degree in Science, Engineering or similar field with 5+ years of relevant experience, or a Master's degree in Science, Engineering or similar field with 3+ years of relevant experience preferred. Hands-on SAP experience in supply #J-18808-Ljbffr Merck Gruppe - MSD Sharp & Dohme