Patient Care Tech - Staff Assist

PURPOSE AND SCOPE:

Supports the mission, core values and customer service of Home Dialysis Services & Dialysis Care Center, LLC (HDS/DCC).

Adheres to the HDS/DCC Policies and Procedures and Compliance Program including all state and federal regulatory requirements.

The Home Hemodialysis Patient Care Technician is responsible for providing exceptional hemodialysis care to patients in homes, under the supervision of RN assigned to the patients.

PRIMARY DUTIES / ACTIVITIES:
• Monitor vital signs (temperature, pulse, etc.) and patient condition, and document observations appropriately.
• Take fluid samples or other specimens for testing and prepare for shipping.
• Assist nursing staff in administering basic treatment, i.e. hemodialysis therapy.
• Monitor and document status of patient and instruct patient in vascular accesses etc., under the direction of RN.
• Review lab work, physician orders and reinforce treatment care with patient.
• Enter appropriate ICD-9 codes for lab draws into the computer.
• Perform basis nursing procedures (e.g. changing bandages).
• Ensure patients have adequate patient care supplies, monitor and maintain inventories.
• Prepare the dialysis equipment before treatment and care for the equipment after treatment.
• Complete flow sheets (via EMR) to verify patient billing.
• Comply with company policies and procedures in accordance with state and federal regulations for patient care and services (CMS, HIPAA, OSHA, and other governing agencies).
• Participate in quality assurance and cost containment programs.
• On- call responsibilities.
• Other duties, as assigned.

CUSTOMER SERVICE:
• Responsible for supporting the values and customer service standards of HDS/DCC.
• Accountable for outstanding customer service to all staff, clients and vendors
• Develops and maintains effective relationships through effective and timely communication.
• Initiates action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner.

EDUCATION/ QUALIFICATIONS:
• Must possess a minimum of High School diploma or GED
• Current CCHT, Bonent or State required certificate
• Current CPR card

EXPERIENCE:
• Must be PC proficient and able to thrive in a fast-paced setting; experience in Microsoft Office Suite: Outlook, Word and Excel a must
• Good presentation & communication skills
• Must be productive & resourceful with the ability to meet deadlines

OTHER QUALIFICATIONS:
• One (1) or more years of experience as a certified dialysis patient care technician
• Ability & willingness to travel to patients' homes with no restriction of distance
• Ability to multi-task, work under pressure and meet deadlines effectively
• Excellent written and oral communication skills
• Strong data entry, organizational and interpersonal skills
• High integrity, team player with patient service focus and flexibility

PHYSICAL DEMANDS AND WORKING CONDITIONS:

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Working hours can vary including the days, nights, weekends, and holidays. This position requires extensive travel between assigned patient's homes and may be up to long distances depending on the patient's needs. Travel to scheduled staff meeting may be required. PCTs spend considerable time walking, bending, stretching, and standing; assisting in patient transfers. PCTs must follow proper body mechanics and procedures for lifting/ repositioning patients without injury. PCTs may face hazards from exposure to chemicals and infectious/ contagious diseases. The work environment is characteristic of a dialysis facility with air temperature control and moderate noise.

Ability to lift at least 30 pounds. Moving, lifting or transferring of patients may involve lifting of up to fifty (50) pounds. Must be able to pass the Isahara's Color Blindness Test.

BENEFITS FOR YOUR HEALTH, LIFE AND WELL-BEING:

Voluntary Benefits:

• Medical, Dental & Vision Insurance
• Hospital Indemnity, Critical Illness, Accident Insurance & Long-Term Disability
• Voluntary Life and AD&D
• Flexible Spending Account (FSA) & Health Savings Account (HSA)

Company-Paid Benefits:

• Short-Term Disability & Basic Life/AD&D (1× salary)
• Employee Assistance Program (EAP) & LifeMart discounts
• 401(k) with Company Match
• Paid Time Off (PTO) & Extended Sick Leave (ESL)

The duties listed in this job description are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties