Systems Administration Specialist
NTT DATA North America
Job Description 365 Collaboration Advanced Troubleshooting (L3 Escalations) – Resolve complex, escalated issues across Teams, Exchange Online, and mail flow Exchange Online & Mail Flow Expertise – Manage and troubleshoot transport rules, connectors, and message tracing Manage DNS related to email infrastructure Microsoft Teams Administration – Configure tenant-level policies and settings, handle advanced Teams troubleshooting and provisioning, experience with Teams Rooms management Identity & Provisioning (Entra ID / Azure AD) – Understanding provisioning and deprovisioning integration with collaboration technologies, understanding Microsoft licensing integration with collaboration technologies Scripting & Automation (PowerShell / Graph API) – Automate repetitive administrative tasks Monitoring, Logs & Diagnostics Process & Knowledge Management – Create and maintain SOPs and runbooks, update knowledge base documentation Deep Microsoft 365 Platform Knowledge – Strong understanding of Exchange Online, Teams, and OneDrive/SharePoint, understand dependencies across M365 workloads NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here. #J-18808-Ljbffr NTT DATA North America
Vacancy posted 2 days ago
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