Application Support Specialist

Freelance E-Commerce Vendor Support Specialist Remote | English C1 Austin, Texas, United States Freelance E-Commerce Vendor Support Specialist Remote | English C1 Freelance E-Commerce Vendor Support Specialist Remote | English C1 We are looking for an English-speaking professional (C1 level) to join a global e-commerce team, supporting vendor operations and product management. This is a fully remote freelance opportunity, ideal for someone with strong experience in product catalogue management, content optimization, and account operations. What You'll Do Maintain and audit product listings to ensure accuracy (SKUs, model numbers, specifications). Optimize product content, including enhanced product descriptions and brand pages. Manage day-to-day vendor operations and account health, responding to requests and resolving issues efficiently. Support onboarding of new vendor programs and initiatives to protect brand and product performance. Analyze data to provide actionable insights for content performance, catalogue hygiene, and operational improvements. Collaborate with internal teams and external stakeholders to enhance vendor performance. What You Bring Bachelor's degree or equivalent experience. Strong experience in vendor/account management or e-commerce catalogue/content operations. Experience with enhanced product content and optimization is a plus. Excellent written and verbal communication skills in English. Strong analytical skills with proficiency in Excel and reporting. Ability to manage multiple projects, adapt to change, and work independently in a remote environment. What's In It for You Fully remote freelance role work from anywhere. Flexible schedule: Monday to Friday, dayshit Competitive hourly rate: $16/19 USD/hour. Opportunity to work with a global e-commerce team, impacting product performance and operations across multiple markets. If you have hands-on e-commerce vendor experience and thrive in a fast-paced, remote environment, we want to hear from you. Please apply with your CV and a brief email highlighting your relevant experience.