Marketplace & Admin VA

Role Description

We are looking for a Part-Time Marketplace & Operations Coordinator (20 hours/week) to manage day-to-day listing operations, customer engagement, and administrative support for a restaurant equipment distribution company. This role is responsible for maintaining accurate online listings, responding to customer inquiries, and supporting the business with various operational tasks.

The ideal candidate is organized, proactive, and able to work independently within an established inventory database. They should be comfortable communicating with customers, managing multiple priorities, and contributing to a fast-paced, owner-operated business.

Qualifications

• Experience managing Facebook Marketplace listings or similar online marketplace platforms.
• Strong written English communication skills with a professional and customer-focused approach.
• Experience in customer service, lead engagement, or online messaging.
• Proficiency in Google Workspace, particularly Google Drive and Google Sheets.
• Excellent organizational skills and attention to detail.
• Ability to work independently and manage multiple priorities with minimal supervision.
• Comfortable working in a fast-paced, entrepreneurial environment.
• Experience in e-commerce, inventory management, or administrative support is a plus.

Requirements

• Manage and maintain product listings on Facebook Marketplace and other online selling platforms as needed.
• Create, update, and optimize listings to ensure accurate pricing, descriptions, and availability.
• Respond promptly and professionally to customer inquiries through messaging platforms.
• Engage with prospective customers and encourage showroom visits or next steps in the buying process.
• Monitor listing performance and refresh or repost listings to maximize visibility.
• Maintain and update inventory records within the company's database.
• Provide general administrative support, including data entry, document organization, and operational tracking.
• Utilize Google Drive and Google Sheets to manage files, reports, and workflows.
• Coordinate with the owner and internal team to ensure listing accuracy and efficient operations.
• Assist with additional administrative and operational tasks as the business grows.

Benefits

• Part-Time Position (20 hours per week) with a consistent schedule.
• Competitive hourly compensation based on experience.
• Fully remote work opportunity.
• Collaborative, entrepreneurial, and fast-paced work environment.
• Opportunity to work directly with the business owner and make a meaningful impact.
• Potential for additional hours and long-term growth as the business expands.
• Performance-based compensation reviews and career development opportunities.