Crisis Service Programs

Job Description

Job Description

Position Summary
The Crisis Service Program is part of the Mobile Crisis and Co-Responder programs contracted through Sheboygan County Health and Human Services (HHS) and partners with law enforcement, first responders, and community providers to deliver trauma-sensitive, person-centered crisis intervention, de-escalation, assessment, support planning, and connection to community resources for individuals experiencing mental health or substance use crises.
These positions provide outreach, follow-up support, crisis stabilization, and coordination of care for children, adolescents, adults, and families in community-based settings.

Work Locations and Openings

• Elevate Office 1426 North 5th Street  
  • Crisis Coordinator - FT (1 opening)
  • Mobile Crisis - PT 8PM-6AM 24 hours per week (1 opening)
• Sheboygan Police Department 1315 North 23rd Street
  • ​​​​​​​Co-Responder - FT 6PM-2AM (1 opening)
• Sheboygan Falls Police Department 375 Buffalo Street
  • ​​​​​​​Co-Responder - PT 12PM-8PM 24-30 hours per week (2 openings)

Schedule

• Full-Time and Part-Time opportunities available
• Flexible and variable shifts, including evenings and (every other weekend-required)

Pay Range
$23.00 – $28.00 per hour
Benefits
Eligible positions working 30+ hours per week may receive:

• Medical, dental, and vision insurance
• Health Savings Account (HSA) and Flexible Spending Account (FSA)
• Holiday, vacation, personal and sick time
• Simple IRA and Roth IRA with employer match
• Tuition reimbursement
• Work/Life balance

Essential Functions

• Respond to community crisis and emergency calls.
• Provide crisis intervention, de-escalation, assessment, support planning, and referrals to resources.
• Collaborate with law enforcement, dispatch, hospitals, and community agencies.
• Provide follow-up support and coordination of care.
• Utilize trauma-sensitive, person-centered, and zero-suicide approaches.
• Develop safety and crisis plans as needed.
• Initiate Chapter 51 and Chapter 55 actions when appropriate.
• Maintain accurate and timely documentation.
• Participate in outreach, briefings, and collaborative response efforts.
• Maintain required training and compliance standards.
• Provide crisis response, assessment, intervention, and stabilization services within Sheboygan County and, when clinically appropriate or necessary, outside county lines to support hospitalization, placement, or continuity of care needs.

Qualifications

• Bachelor’s Degree in Mental Health or related field required.
• Mental Health Tech experience may be considered a pathway/apprenticeship opportunity for candidates seeking growth into Mobile Crisis and Co-Responder roles.
• Knowledge of behavioral health, substance use, and co-occurring disorders.
• Strong communication, critical thinking, and problem-solving skills.
• Experience or training in crisis intervention preferred.
• Ability to work collaboratively within an interdisciplinary team.
• Knowledge of applicable Federal, State, and Local laws related to crisis services.

Additional Requirements
Employment is contingent upon successful completion of:

• Criminal background check
• Employment verification
• Driver’s license check – must be able to be covered under Elevate’s insurance carrier
• Drug screening

Confidentiality & Professional Expectations
The mission and philosophy of Elevate require this position to perform in both a professional and personable manner. The manner in which the employee relates to clients, visitors, community partners, and fellow employees is considered equally important as technical knowledge and ability.
Respect and consideration for the dignity of every client, visitor, and employee are essential requirements of successful job performance. Strict confidentiality must be maintained in accordance with agency policies and applicable laws and regulations.
Equal Employment Opportunity Statement
Elevate is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other characteristic protected by law.

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