Dock Coordinator

Dock Coordinator

At Niagara, we're looking for team members who want to be part of achieving our mission to provide our customers the highest quality most affordable bottled water.

Consider applying here, if you want to:

• Work in an entrepreneurial and dynamic environment with a chance to make an impact.
• Develop lasting relationships with great people.
• Have the opportunity to build a satisfying career.

We offer competitive compensation and benefits packages for our team members.

The team member in this position checks trucks in and out using WMS and is responsible for the quality and efficiency of the trailer loading/unloading to include the pallet handling process. The team member will operate a forklift or work with the LGV (Laser Guided Vehicle) and handling system. This includes checking outbound trailers prior to loading, monitoring all LGV activity in the warehouse, following SOPs to maintain inventory accuracy, prepping loads for cross country shipments and customer requirements, while maintaining a clean, and safe work environment.

Essential functions include:

• Receiving all inbound orders into WMS: spring water, resin, corrugated materials, film, labels, UPS deliveries, Federal Express deliveries, water transfer as needed
• Rebuilding damaged pallets prior to restock
• Processing RMA's
• Consolidating finished goods storage for maximum storage capabilities
• Identifying, reporting and observing quality issues with finished goods and RMS
• Validating new SKU's in WMS to ensure proper LGV storage and handling
• Correcting LGV alarms
• Monitoring loads
• Unloading finished goods and raw material deliveries utilizing a forklift
• Maintaining pallet storage area; offloading pallets from trailers and staging for LGV's to pick up
• Correcting product spills
• Manually pulling pallets from production as needed
• Supplying production with non-inventory items (glue, bags, labels etc.)
• Air bag loads
• Clearing up blocked locations in WMS
• May be required to operate a forklift when needed
• Facilitating the flow of information between logistics, production and sales to ensure timely and accurate service to customer base
• Testing and monitoring resin and spring water
• Coordinating preload activities including inspecting trailers to ensure all loads are completed on time
• Checking in trucks and communicating loading instructions to forklift drivers
• Providing correct loading document/bills of lading and truck seals upon leaving the facility
• Maintaining appropriate records and reports required for daily shipping and inventory control
• Involvement in continued process improvement and cost reduction
• Maintaining a clean, orderly and safe warehouse
• Regular and predictable attendance is an essential function of this job
• Answering/making phone calls using proper phone etiquette
• Communicating with inside and outside contacts to ensure loading of trucks on time and troubleshoot any issues
• Coordinating with transportation and production/scheduling to ensure all shipments are flowing in and out of warehouse as scheduled
• Please note this job description is not designed to contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without prior notice.

Qualifications:

• Minimum qualifications:
• 0 years – experience in field or similar manufacturing environment
• 0 years – experience in position
• 0 years – experience managing people/projects
• *experience may include a combination of work experience and education
• Preferred qualifications:
• 2 years – experience in field or similar manufacturing environment
• 2 years – experience working in position
• 2 years – experience managing people/projects
• *experience may include a combination of work experience and education

Competencies:

• Lead Like an Owner:
• Makes safety the number one priority
• Keeps alert for safety issues and escalates immediately
• Effectively prioritizes tasks based on department goals
• Shows respect to others and confronts interpersonal issues directly
• Prioritizes resolution of customer issues effectively
• Responds promptly and honors commitments to internal and external customers
• InnovACT:
• Makes recommendations to continuously improve policies, methods, procedures, and/or products
• Demonstrates adaptability by reacting appropriately to unexpected changes in situations or circumstances
• Increases performance through greater efficiency
• Find a Way:
• Seeks to develop technical knowledge through learning from other experts
• Understands interdepartmental impact of individual decisions and actions
• Seeks solutions rather than placing blame
• Empowered to be Great:
• Consistently looks for ways to improve one's self through growth and development opportunities
• Communicates clearly and promptly up, down, and across
• Communicates effectively to manage expectations

Education:

• Minimum required:
  • High school diploma
• Preferred:
  • Associate's degree

Certification/License:

• Required: N/A
• Preferred: N/A

Foreign language:

• Required: None required
• Preferred: None required

Benefits:

Our total rewards package is thoughtfully designed to support both you and your family:

Regular full-time team members are offered a comprehensive benefits package, while part-time, intern, and seasonal team members are offered a limited benefits package.

• Paid time off for holidays, sick time, and vacation time
• Paid parental and caregiver leaves
• Medical, including virtual care options
• Dental
• Vision
• 401(k) with company match
• Health savings account with company match
• Flexible spending accounts
• Expanded mental wellbeing benefits including free counseling sessions for all team members and household family members
• Family building benefits including enhanced fertility benefits for IVF and fertility preservation plus adoption, surrogacy, and doula reimbursements
• Income protection including life and AD&D, short and long-term disability, critical illness and an accident plan
• Special discount programs including pet plans, pre-paid legal services, identity theft, car rental, airport parking, etc.
• Tuition reimbursement, college savings plan and scholarship opportunities
• And more!