Senior Certified Medical Assistant - Outpatient Urogynecology - Downtown ORL

Position Summary

The Orlando Health Women's Institute is a comprehensive healthcare provider focused on addressing the unique medical needs of women at every stage of life. Located within the Orlando Health system, the institute offers a full spectrum of services, including gynecology, obstetrics, reproductive endocrinology, and maternal-fetal medicine. It also specializes in complex areas like gynecologic oncology, urogynecology, breast health, and menopause management. The institute is dedicated to providing personalized, patient-centered care through advanced diagnostic tools, minimally invasive surgeries, and cutting-edge treatments. With a multidisciplinary team of experts, the Women's Institute emphasizes wellness, preventative care, and the latest medical advancements to ensure the highest quality of care. Whether for routine health screenings or specialized treatment, the Orlando Health Women's Institute is a trusted resource for women's healthcare in Central Florida.

Orlando Health | Choose Well

Position Summary

Performs patient care under the direction and supervision of the physician or advanced practice provider (APP) in an ambulatory setting. Acts as a leader to help drive quality care and a mentor for professional practice.

Orlando Health offers a great benefits package that includes:

Medical, Dental, Vison

403(b) Retirment Savings Plan


Health Savings Account (HSA)

Flexible Spending Account (FSA)

Paid Time Off (Up to 5 weeks to start)

Life Insurance


Extended Leave Plan (ELP)


Family Care (child care, elder care, pet care)

Paid Parental Leave

Pet Insurance


Car Insurance


100% PAID Tuition


as well as tuition reimbursment


monthly payments to help pay down any graduated school debt

ALL benefits start day one

Department: Urogynecology

Status: Full Time


Shift: Days


Hours: 7:45am-5:00pm, Monday-Thursday, Fridays- 7:30am-12:30pm

No Weekends, No Holidays

Responsibilities

Essential Functions
• Accountable to the Assistant Nurse Manager, Nursing Operations Manager, or Practice Manager for operational issues.
• Embraces and participates in quality initiatives, goal attainment, and clinical outcome process improvement activities
• Supports and demonstrates effective and professional communication with patients and family members
• Works collaboratively with the administrative and operations staff.
• Gathers patient data through interview and observation.
• Assists patients and families with preparation for examination.
• Assists the physician or APP during examination and procedures.
• Demonstrates competency in specific tasks and skills as defined by the practice.
• Provides routine treatments and administers approved medication types as ordered by the provider.
• Enter medication, laboratory and diagnostic imaging orders into the electronic medical system under direction of a provider.
• Documents patient data, treatments, procedures, and patient education according to Orlando Health and department specific policies.
• Assists the physician or APP by acting as a liaison on behalf of the patient to schedule, provide patient with scheduling information to obtain specialty testing, and/or specialty physician consultation.
• Processes incoming and outgoing calls in an independent and professional manner using sound clinical judgment.
• Helps develop and coordinate the orientation process in the assigned practice for Medical Assistants. Acts as preceptor and/or oversees assigned preceptor(s) in collaboration with nursing/clinical leadership and corporate Learning Consultant.
• Supports and helps develop quality strategies within the practice.
• Helps to facilitate and participate in the skills portion of the Annual Clinical Review for Medical Assistants.
• Collaborates with the clinical leadership and education to assess ongoing competence of Medical Assistants.
• Leads and participates in departmental committees and special projects.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal, state, and local standards.
• Maintains compliance with all Orlando Health policies and procedures. Other Related Functions
• Must be able to demonstrate the knowledge and skills necessary to provide care and have the ability to assess data appropriate to the age-specific needs of the patients on his or her assigned department and/or unit.
• Demonstrates awareness of medical/legal issues, patient rights and compliance with standards of regulatory and accrediting agencies.
• Practices the efficient use of supplies.
• Assists business office as needed with reception, scheduling, and discharge of patients.


Qualifications

Education/Training
• High school graduate or equivalent.
• Successful completion of Medical Assistant training from an approved technical school (or at least one (1) year of verifiable and applicable work experience as a Medical Assistant in a patient care setting in addition to the experience required under the Experience section) is required

Licensure/Certification

Maintains current BLS Healthcare Provider Certification - and

Maintains current certification or registry by one of the following agencies:
• Certified Clinical Medical Assistant (CCMA) by National Healthcareer Association (NHA) (
• Certified Medical Assistant (CMA) by the American Association of Medical Assistants (AAMA) (
• Clinical Medical Assistant Certification (CMAC) by the American Medical Certification Association (AMCA) (
• National Certified Medical Assistant (NCMA) by National Center for Competency Testing (NCCT) (
• Nationally Registered Certified Medical Assistant (NRCMA) or Nationally Registered Certified Advanced Medical Assistant (NRCAMA) by the National Association for Health Professionals (NAHP) (
• Registered Medical Assistant (RMA) by American Medical Technologists (AMT) ( the American Registry of Medical Assistants (ARMA) ( or by American Allied Health (AAH) (
• Applicants with an accepted Medical Assistant certification or registration from an agency not listed will be considered on a case-by-case basis.

Experience

Minimum three (3) years as Certified Medical Assistant.