Dunkin' Shift Leader

Job Description

Job Description

Working at our locally owned Dunkin Donuts offers more than just a job. It’s the experience of valuable teamwork and leadership development in a positive, people-focused environment that leads to many advancement opportunities and promising careers. Not only will you be part of a company that invests in the futures of our team members, but you will be part of a company that invests and gives back to our community every year through our Joy In Childhood Foundation. Whether you’re looking for a life-long career with Dunkin Donuts or a job that will help you develop the skills and knowledge necessary to pursue other opportunities, either way, it will be a place where you’ll be proud to work and that will prepare you for the future, wherever it may lead. 

Responsibilities (include but not limited to)

A Dunkin' Shift Leader (SL) understands and exceeds guest expectations, needs and requirements.  

A successful   SL  sets and maintains high standards for oneself, others, and acts as a role model.  

SL 's  identify and communicate team goals and seek to understand conflict through active listening.

SL 's  identify and resolve issues and problems to provide guests with a pleasant experience.  

Relationships with team members are expected to be developed and maintained by all  SL 's.

This Dunkin' Donuts restaurant is an independently and locally owned and operated franchise of Safari Foods, Inc. 

You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates.  If hired, the franchisee will be your only employer.  Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.