Restaurant Busser

Cheeca Lodge and Spa Restaurant Busser

The Restaurant Busser at Cheeca Lodge and Spa plays a vital role in ensuring a smooth and enjoyable dining experience for our guests. With efficiency and a welcoming demeanor, you will graciously restock and replenish food-service supplies, assist the wait staff, and maintain the cleanliness and presentation of our restaurant. If you are dedicated to providing exceptional guest service and thrive in a dynamic hospitality environment, we invite you to join our team.

Job Responsibilities:

• Warmly greet and make all guests feel welcome upon their arrival at the restaurant.
• Clear all used tableware, napkins, and refuse from tables and transport them to designated areas.
• Wipe tables, chairs, and clear debris and crumbs from floor areas surrounding each table.
• Reset tables in accordance with established standards to seat new guests as quickly as possible.
• Remove full tubs of used items from bus stations to the dishwashing area for cleaning.
• Maintain a clean, well-stocked, and orderly bus station at all times to enhance efficiency and productivity.
• Retrieve cleaned dishes, glassware, and utensils from the dishroom and distribute them to each service station to ensure a ready supply for restaurant use.
• Polish glassware and silverware to maintain their cleanliness and presentation.
• Examine each table for missing items and promptly replace or address any discrepancies.
• Maintain a clean, presentable, and attractive restaurant environment.
• Clean floors as requested.
• Retrieve clean linens at the beginning of the shift and as needed during the shift, folding them as specified by established standards and ensuring proper stocking levels in the service stations.
• Keep the work area clean and in compliance with Board of Health standards.
• Attend team briefings when relevant and maintain a professional appearance at all times.
• Maintain a friendly, cheerful, and courteous demeanor, ensuring guest satisfaction by responding positively to inquiries and resolving issues or complaints with the assistance of a supervisor.
• Promote hotel amenities and services to guests using your personal knowledge and effective selling techniques.

Requirements:

• Ability to understand and speak basic English required
• Professional demeanor and commitment to high-quality guest service.
• Ability to walk, stand, and carry plates, glassware, and silver ware from the dining tables to the dishwashing room.
• Ability to work effectively in a fast-paced environment.

Benefits for Full-Time Employees:

• Paid Time Off and 8 Paid Holidays
• 401(k) retirement plan with employer matching.
• Comprehensive dental, health, and vision insurance.
• Employer Paid Short Term Disability
• Employee discounts at Northwood Hotels.
• Flexible spending and health savings accounts.
• Life insurance coverage.
• Accidental Death & Dismemberment (AD&D) insurance.

Join our team and become a part of the Cheeca Lodge and Spa family, where you'll enjoy working in a stunning beachside location while delivering exceptional dining experiences to our valued guests.

Education:

• High school diploma or GED

Skills and Experience (Essential):

• At least 18 years of age
• Must be able to speak, read and write English and have basic food/beverage knowledge

Skills and Experience (Preferred):

• Communication in other languages is helpful
• Must be able to work well under pressure while retaining tact and composure when dealing with upset guests