Sr. Field BD Ops Mgr. (SI), Enterprise Support

AWS Enterprise Support is seeking a Principal Sales Operations Manager to lead the Sales Operations function supporting Strategic Industries (SI) Field Business Development. This individual contributor will own the end-to-end sales operations strategy for the SI segment, partnering with senior field leadership to accelerate revenue growth, improve operational efficiency, and deliver scalable mechanisms that drive business outcomes.

Considered to be the operational right-hand to SI segment senior leadership, this role will develop, implement, and manage the business processes, systems, reports, and strategies that optimize business functions to meet organizational goals and initiatives. The Principal Sales Operations Manager will work with cross-functional teams to own and drive the management of business cadences in the fast-growing SI business, absorbing and leading change by earning trust and influencing others across the organization.

As a Principal IC, this individual will operate in an environment where the problem, opportunity, and strategy may not be defined-using significant expertise and high judgment to design the right mechanisms and strategy to meet long-term business goals. They will influence team priorities and the business strategy of the organization, negotiate effectively across stakeholders, and lead with independence and discernment.

The successful candidate must be able to roll up their sleeves and work directly with models and data. They will be passionate about their work, detail-oriented, analytical, and have excellent problem-solving abilities with superb communication and customer-relationship skills.

Key job responsibilities

• \tDefine and drive the multi-year sales operations strategy for SI, independently making short-term vs. long-term decisions with clear goals and objectives

• \tWork with senior leadership to define the segment's strategy and run the management cadence for the business

• \tDistill diverse inputs from large customer segments, field sales leaders, and cross-functional stakeholders to set a vision and achieve consensus on priorities

• \tProactively identify gaps and opportunities across the SI segment, developing scalable mechanisms to address them

• \tBe a key partner to SI segment senior leadership, supporting or representing them when needed

• \tInfluence team priorities and the business strategy of the broader Enterprise Support organization

• \tPartner with senior field leadership to define mission, vision, tenets, and goals for the Sales Operations function

• \tCollaborate on the design, development, maintenance, and delivery/presentation of forecasting models, metrics, reports, analyses, and dashboards to drive key business decisions

• \tLead the initial proposal of annual goals, budgeting, and ongoing forecasting processes

• \tCreate best practices and scalable, long-term mechanisms for forecasting, pipeline management, territory planning, and business reviews

• \tDrive cost efficiencies, critical issue handling, and proactive risk mitigation across the SI sales operations landscape

BASIC QUALIFICATIONS

- 7+ years of sales operations or sales strategy in a mid-to-large-scale tech company experience

- Bachelor's degree in Business Administration, Finance, Economics, Computer Science, or a related field

- Experience in sales operations or sales strategy in a mid-to-large-scale tech company

- Experience conducting sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations

- Experience in multiple organizational functions such as compensation, forecasting, organizational development or equivalent

- Experience with Microsoft Office products and applications

PREFERRED QUALIFICATIONS

- Experience developing and implementing systems and tools utilized for CRM, variable compensation, revenue reporting, forecasting, sales force automation or equivalent

- Experience with program management spanning planning, execution and project delivery

- Experience working within a high-growth, technology company

- Master's degree or equivalent

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at

USA, NY, New York - 175,300.00 - 237,100.00 USD annually

USA, VA, Arlington - 159,400.00 - 215,600.00 USD annually