Senior Specialist, Client Processing

We're seeking a future team member for the role of Senior Specialist, Client Operations, to join our Client Service team . This role is located in Berwyn, Pnnsylvania

In this role, you'll make an impact in the following ways:

· Works with external clients to resolve complex day-to-day issues and direct them to appropriate resources at BNY Mellon.

· Supports clients in addressing and resolving complex operational and technical issues and ensuring requests are executed.

· Applies advanced problem-solving skills, judgement, and experience to analyze information and deliver high quality service to a specialized client base.

· Proactively assists clients in reviewing potential business needs, resolves complex or non-routine client issues, and contributes to process improvements.

To be successful in this role, we're seeking the following:

· Bachelors degree or the equivalent combination of education and experience is required.

· 5-7 years of total work experience preferred.

· Experience in an operational area and/or client services preferred.

· In-depth knowledge of client issues, BNY Mellon products and services, and ability to contribute to business development efforts.

· No direct reports; provides guidance to less experienced team members.

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.