Clinical Trials Manager

Job Summary:

The Clinical Research Manager is a demonstrated expert operational leader position, which is responsible for overseeing the daily research activities of multiple FDA-regulated clinical trials and clinical research projects at multiple KPSC sites. The Clinical Research Manager possesses expert operational clinical research skills and knowledge, and proactively assumes increased responsibilities in supporting the assigned KPSC Principal Investigators (PI) and Physician Director, KPSC Regional Clinical Trials or designee, and other research staff. The Clinical Research Manager is identified as a role model, educator, coach, mentor, resource, and supervisor. This is a non- licensed position. This position must adhere to the positions scope of practice as outlined in the Major Responsibilities below and is also responsible for assisting in protecting the health, safety, and welfare of research participants. Essential Responsibilities:

• Compliance:
• Support and comply with the Principles of Responsibility (Kaiser Permanente Code of Conduct).
• Adhere to Guideline for Good Clinical Practice (GCP), federal, state, and local regulations, and KP policies and procedures.
• With Clinical Trials Division, PI and/or designee, ensure compliance with KPSC IRB and Clinical Trials Standard Operating Procedures (SOPs).
• Monitor compliance with GCP standards and required study procedures in preparation for periodic site visits from Sponsors or others.
• Lead periodic research site internal compliance monitoring activities and programs.
• Assist the PI in the preparation of internal and external audits, and participate in the conduct of the audit and any responses required.
• Study Implementation:
• Assumes the overall responsibility for site personnel for the maintenance, security and confidentiality of participants paper or electronic data at each KPSC clinical research site.
• Lead and coordinate study initiation including: feasibility assessment, organizing and participating in pre-qualification site visits, and overseeing the space requirements for study-related equipment/supplies, etc.
• Proactively lead, coordinate and participate in Sponsor monitoring visits and follow-up on outstanding data queries and clinical trial inquiries with site coordinators.
• Respond to routine operational questions related to study protocol, and refer clinical questions and issues requiring medical decision-making to the PI, Regional Clinical Trial Physician Director or other licensed personnel, as appropriate.
• Proactively coordinate the development of tools, such as source documents and tracking forms, to assist with data collection at each KPSC clinical research site.
• Ensure each clinical research site collects documents and reports the research data to the appropriate licensed staff member and the PI for assessment in a timely manner as per the IRB-approved protocol.
• Proactively set the standards at each research site to coordinate and manage required protocol data collection for submission in a timely and accurate manner as required by Sponsor (e.g., weekly screening log, routine electronic data submissions).
• Lead and contribute as a key research member during study team meetings.
• Oversee the periodic audits of each KPSC clinical research site to ensure the pertinent data collection information is abstracted and case report forms (paper or electronic) are completed, and a database program to track all study activity including study enrollment and consents is maintained.
• Monitor recruitment, screening, and enrollment of potential participants utilizing specific protocol eligibility for all the KPSC clinical research sites.
• Develop processes to assist and review all responses to and resolutions to Sponsor data queries and delinquencies from each research site in a timely manner.
• Create systems and oversight processes to ensure that the informed consent process is conducted in a quality and compliant manner.
• Create standards for site-based team members to assist the PI within the scope of practice with the coordination of drug accountability requirements.
• Review any reported potential protocol violations/deviations with the PI and ensure the appropriate entities are notified in a timely manner.
• Provide support and education for protocol activities for all research sites.
• Work with the PI and R&E on developing potential protocol budget, if requested.
• Track clinical research finances with PI according to final negotiated clinical trial agreement and KP enrollment, if requested.
• Assist the PI and research staff to effectively coordinate any IRB research submissions.
• Maintain systems and resources to effectively communicate with and obtain required IRB documentation.
• Develop site-specific SOPs as needed to create transparent processes.
• Coordinate the training for research sites in the preparation of protocol specimens, if applicable, according to protocol for shipping or storage with adherence to IATA/DOT guidelines and certification.
• In conjunction with the site staff perform study closure activities including preparation and collection of close-out documentation, and preparation of study files for distribution to long-term storage.
• Leadership and Communication:
• Proactively communicate compliance and operational needs with internal and external parties, PI, Sponsor, Contract Research Organization (CRO), Physician Clinical Trials Division Research Administrator and/or designee, and Research and Evaluation Department.
• Education and Training:
• Lead, develop and implement the training and education regarding protocols for licensed and non-licensed staff.
• Participate in training, education, and development activities to improve own knowledge and performance sustain and enhance professional development.
• Act as a mentor to other non-licensed research staff on a regular basis for research-related training and resource questions.
• Attend KP site-initiated meetings for protocol training including Sponsor-initiated meetings, as requested.
• Quality Improvement:
• Selectively screen case report forms (paper or electronic) for completeness and compliance with protocol and appropriate regulations.
• Lead quality improvement activities, as requested, and initiatives for research program. Systems and Infrastructure.
• Adhere to departmental policies and procedures to ensure confidentiality, privacy and security of clinical research interactions and participant information, and responsible use of operational research databases in compliance with KP policies.
• Adhere to departmental policies and procedures to support quality implementation and conduct of clinical trials, and assure maintenance of research documentation in compliance with the protocols and KP policies and procedures.
• Participate with Physician Director and Clinical Trials Division Research Administrator and/or designee to identify and prioritize the development of clinical trials systems and infrastructure to maintain research quality and compliance at clinical trial sites.

Basic Qualifications:
Experience

• Minimum five (5) years of clinical trials research involving human subjects
• Minimum three (3) years of supervisory responsibility/ project management experience

Education

• Bachelors Degree.

License, Certification, Registration

• N/A

Additional Requirements:

• Supervisory experience required.
• Proficient in electronic health systems and data bases used in research environment and word processing and database software.
• Demonstrate organizational and communication skills.
• Demonstrate written, verbal, and interpersonal communication skills.
• Demonstrate proficiency in medical terminology.
• Demonstrate attention to detail and accuracy.
• Ability to manage multiple tasks.
• Demonstrated prioritization and organizational skills.
• Ability to problem solve complex issues.
• Ability to be flexible and dependable.
• Ability to work effectively on cross-functional teams.
• Present professional manner and appearance.
• Maintain ongoing professional development.
• In-depth knowledge of the principles, methods and procedures of basic medical and/or clinical research processes.
• In-depth knowledge and understanding of human research protection regulations, policies, procedures, and standards as applied to IRB and compliance operations.
• In-depth knowledge of clinical trials research and research regulations.
• In-depth knowledge of GCP, federal, state, and local regulations including HIPAA and KP policies and procedures.
• Must be able to work in a Labor/Management Partnership environment.

Preferred Qualifications:

• Extensive clinical trial experience in a specific therapeutic area.

Primary Location: California,Pasadena,S. Los Robles Administration
Scheduled Weekly Hours: 40
Shift: Day
Workdays: Mon, Tue, Wed, Thu, Fri
Working Hours Start: 08:00 AM
Working Hours End: 04:30 PM
Job Schedule: Full-time
Job Type: Standard
Worker Location: Flexible
Employee Status: Regular
Employee Group/Union Affiliation: NUE-SCAL-01|NUE|Non Union Employee
Job Level: Manager with Direct Reports
Department: Department of Research and Evaluation
Pay Range: $136500 - $176550 / year Kaiser Permanente strives to offer a market competitive total rewards package and is committed to pay equity and transparency. The posted pay range is based on possible base salaries for the role and does not reflect the full value of our total rewards package. Actual base pay determined at offer will be based on labor market data, internal alignment, and a candidate's years of relevant work experience, education, certifications, skills, and geographic location.
Travel: Yes, 20 % of the Time
Flexible: Work location is on-site at a KP location, with the flexibility to work from home. Worker location must align with Kaiser Permanente's Authorized States policy. Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.

For jobs where work will be performed in unincorporated LA County, the employer provides the following statement in accordance with the Los Angeles County Fair Chance Ordinance. Criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

• Consistently supports compliance and the Principles of Responsibility (Kaiser Permanente's Code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state, and local laws and regulations, accreditation, and licensure requirements (where applicable), and Kaiser Permanente's policies and procedures.
• Models and reinforces ethical behavior in self and others in accordance with the Principles of Responsibility, adheres to organizational policies and guidelines; supports compliance initiatives; maintains confidences; admits mistakes; conducts business with honesty, shows consistency in words and actions; follows through on commitments.
• Job duties with at least occasional or possible access to: (1) patients, the general public, or other employees; (2) confidential protected health information and other confidential KP information (including employee, proprietary, financial or trade secret information); (3) KP property and assets, for example, electronic assets, medical instruments, or devices; (4) controlled substances regulated by federal law or potentially subject to diversion.