Full-time Teller

Full-Time Teller

KeyBank is seeking a teller for their Lakewood, Ohio branch, who will provide excellent client service and assist with account transactions. Candidates must have experience in a client service role and cash handling, along with a high school diploma or equivalent. The position offers a base hourly rate ranging from $18.00 to $23.08, with additional incentive compensation available.

Location: 1435 Warren Road - Lakewood, Ohio 44107

As a teller, you provide excellent client service in-person by welcoming both new and existing clients to the bank and assisting them with their account transactions and servicing needs, including identifying and resolving client servicing issues. Tellers, through conversations with clients, listen to uncover financial needs and transition clients to a banker to have a deeper financial wellness conversation.

Education: High School Diploma, GED, or equivalent business experience (required)

Work Experience: Experience in a client service role (required) Experienced in cash handling (required) General understanding of PC with Windows based applications and calculator (required)

Licenses and Certifications: Notary License (preferred)

Skills: Is knowledgeable about the client's accounts and business with the bank and uses sound judgment with clients and transactions. Exhibits strong sales and service skills, presenting products and services while proactively educating clients on utilizing available access channels (ex: ATM, Online and Telephone Banking). Strong work ethic and high level of integrity. Excellent time management skills. Ability to accurately and securely process cash transactions, including deposits, withdrawals, and balancing cash drawers at the end of each shift. Ensuring accuracy in transactions and maintaining organized records. Ability to identify and resolve client servicing issues efficiently. Understanding and following banking regulations and security procedures. Skills in identifying financial needs and promoting relevant banking products and services. Awareness of techniques to detect and prevent fraudulent activities. Collaborating effectively with teammates to ensure smooth operations.

Physical Demands: Consumer Retail - Prolonged standing (5-8 hours per day), frequent use of hands to manipulate/grasp objects, ability to communicate face to face and on the phone with clients, occasional bending and lifting from floor height, frequent forward reach, frequent lifting of 1 – 10 lbs., occasional lifting of up to 30 lbs. Driving Requirements Ability to occasionally operate a motor vehicle with a valid driver's license. Work Location Category Branch

Compensation and Benefits: This position is eligible to earn a base hourly rate in the range of $18.00 - $23.08 per hour. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes incentive compensation which may include production, commission, and/or discretionary incentives.

KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing View email address on click.appcast.io.