Admissions Representative

Job Summary This role supports a smooth, professional admission experience for patients and families by completing registration and financial clearance tasks, coordinating information with clinical teams, and making sure all required details are accurate and ready before care begins. The work combines customer service, attention to detail, and collaboration with multiple departments across the hospital. This position is located at our Thayer Center for Health in Waterville. Scheduled hours are Monday-Thursday 9:30am-5pm, Sunday 6:30am-3pm. Responsibilities You’ll meet with patients or caregivers before or after admission to collect needed information, explain the steps involved, and answer questions with clarity and care. You’ll be in regular communication with provider offices, nursing staff, and other internal partners to confirm the right information, coordinate admission details, and support safe and efficient patient placement. The job includes verifying insurance benefits, obtaining authorizations when needed, checking medical necessity, and collecting co‑pays, deductibles, and coinsurance. If a patient needs additional financial assistance or guidance, you’ll connect them to our financial counseling team. You’ll ensure all demographic, billing, and clinical information is entered accurately and on time to support both patient care and billing. Work Schedule Scheduled weekly hours: 40. Scheduled shift: Monday-Thursday 9:30am-5pm, Sunday 6:30am-3pm. Job exempt: No. Benefits Health, dental, and vision benefits with wellness programs. Generous earned time plan and industry‑leading leave for new parents. Employee Assistance Program for employees and household members. Payactiv access to earned wages before payday. Tuition reimbursement for career development. 403(b) company‑matching contributions (up to 2% of eligible pay) and 401(a) retirement plan contributions (up to 2%). Three insurance plans for disability, death, terminal illness, or serious injury. Short‑term and long‑term disability insurance. Equal Opportunity Employer Our policies support nondiscrimination. Assistive technologies are available. Application assistance for those requesting reasonable accommodation is available by contacting HR at View phone number on click.appcast.io. MaineGeneral participates in E‑Verify. MaineGeneral is committed to equal employment opportunity and maintains a written affirmative action program. EEO is law. #J-18808-Ljbffr