Patient Service Representative

Job Summary / Responsibilities Performs duties related to the scheduling and processing of patients for medical services according to established guidelines. Provides financial assistance to patients in identifying resources to cover anticipated clinic and medical center charges not covered by health plan, insurance, or other sources. Typical Physical Demands Essential: standing, walking, finger dexterity, seeing, hearing, speaking, repetitive arm/hand motions Frequent: reaching below shoulder level, frequent gripping of an object. Occasional: sitting, stooping/bending, twisting body, lifting, pushing/pulling and carrying weight up to 20 pounds, reaching at shoulder level. Operates computer, printer, calculator, telephone. Typical Working Conditions Not substantially subjected to adverse environmental conditions. Minimum Qualifications Education / Certification and Licensure High school diploma or equivalent. Experience One (1) year customer service experience or clerical experience in a healthcare related setting. Prior experience demonstrating ability to operate office equipment such as computer, copier, facsimile, and telephone. Experience to demonstrate: Ability to communicate effectively in English, both verbally and in writing. Ability to keep accurate records and do mathematical calculations. Knowledge and familiarity with computer applications and automated systems. Knowledge of ICD-10 & CPT coding and medical terminology preferred. Prior experience with computerized scheduling systems preferred. Equal Opportunity Employer/Disability/Vet #J-18808-Ljbffr