Tools & Implementation Specialist

Tools & Implementation Specialist

Join the Black & Veatch Construction team and build with pride. As a 100% employee-owned company, every role matters — you own your work, your impact, and your future. We lead with care, and safety is non-negotiable and embedded into every role, site and decision, ensuring our teams return home safe, every day. From field engineering to project management to quality and startup, you'll work with cutting-edge technology, learn from seasoned experts, and grow through real-world, hands-on experience. With a strong backlog across power, water, grid, and industrial markets, you'll have the stability to grow and the opportunity to shape what comes next.

Job Summary: The Tools & Implementation Specialist assists in the development, maintenance, and implementation of craft and staff training programs for Black & Veatch construction professionals—driving improved workforce competency, compliance, and consistent adoption of digital tools enterprise-wide. This role deploys and delivers tools and technology training (e.g., InEight Plan & Progress, Procore) to construction project teams, with a focus on reducing scheduling errors, improving reporting accuracy, and enhancing productivity through Advanced Work Packaging (AWP) and WorkFace Planning (WFP) best practices to support a ONE B&V approach and consistent tool adoption. Responsible for continuous improvement feedback for Construction Management Technologies systems and procedures.

Key Responsibilities:

• Training Needs Assessment, Curriculum Development, Instruction Delivery & Facilitation
• Conduct training needs assessments to identify skill gaps in AWP/WFP, work packaging, and software usage.
• Design and develop comprehensive training materials (manuals, presentations, e learning modules, simulations, and practical exercises) tailored to project needs and software updates.
• Build curricula for Coordinators, Superintendents, and Front Line Supervisors using Work Packaging and Plan & Progress workflows.
• Deliver training via multiple modalities: classroom, workshops, on the job mentoring, and virtual/hybrid sessions, tailoring content for diverse audiences (engineers, superintendents, site management, field crews) to ensure clarity, relevance, and engagement.
• Provide hands on instruction with InEight Plan (CWP/IWP creation and management) and InEight Progress (daily planning and quantity tracking).
• Best Practices & Adoption
• Coach personnel in AWP and WFP best practices to maximize efficiency and align with project objectives and the Path of Construction.
• Promote standardized work processes and consistent tool usage across projects.
• Tracking, Evaluation & Continuous Improvement
• Track, schedule, and monitor training for staff and craft; maintain accurate attendance and certification records for compliance and auditing.
• Monitor trainee progress; assess learning outcomes through tests and practical application; adjust programs to meet objectives.
• Collaborate with PMs and field teams to troubleshoot processes, collect feedback, and update curriculum to reflect new procedures or software functionality.
• Make recommendations on tool configuration for field workflows.
• Support integration between InEight, Procore, and project schedule systems.
• Advise project leadership on how to resolve adoption resistance.
• Stakeholder Collaboration & Communications
• Partner with Safety, HR, Quality, and Operations to align training solutions with business needs.
• Assemble and deliver communications, presentations, and collateral for meetings, events, and leadership updates.
• Support strategic planning, budgeting insights, and resource forecasting related to training initiatives.

Management Responsibilities

Individual Contributor

Preferred Qualifications:

• 5+ years field operations experience
• Bachelor's degree in Business, Construction Management, Engineering, Education, or related field.
• Fundamental understanding of adult learning principles; experience delivering training in person, virtual, and hybrid.
• Credentials such as Certified WorkFace Planner or AWP University (or equivalent) are highly desirable.
• Experience across open shop and/or union environments; direct hire project exposure.
• Demonstrated problem solving ability; deductive logic; sound decision making in dynamic project contexts.
• Experience in operations, learning management systems, and/or formal teaching.
• Proven track record of self direction, prioritization, and exceptional time management.
• Demonstrated competency in Developing Talent; strong team orientation and service mindset.

Minimum Qualifications:

• 3+ years of relevant experience in training, operations, or project delivery; prior experience developing individuals in a leadership/training capacity.
• Open shop and/or union experience required.
• Direct Hire experience required for Direct Hire assignments.
• Significant hands on experience in construction or project management with expertise in AWP/WFP methodologies.
• Proficiency with project management software, specifically InEight Plan & Progress; familiarity with related InEight applications (e.g., InEight Model) and Procore.
• Strong instructional and facilitation skills: ability to communicate complex information clearly to varied audiences.
• Excellent organizational, administrative, communication, and interpersonal skills.
• Proficiency in Microsoft Office applications, including PowerPoint, Word, and Excel.
• Experience using Learning Management Systems (LMS) for tracking, reporting, and delivering training.
• Ability to create, edit, and deliver digital training materials using presentation, document, and spreadsheet tools.
• Familiarity with virtual training platforms (e.g., Microsoft Teams, Zoom, WebEx).
• Strong general computer literacy, including file management, digital communication, and basic troubleshooting.
• Experience using or adapting instructional technology tools such as projectors, smart boards, online testing systems, or content authoring tools.
• Ability to work, communicate, and deliver instruction effectively in both in person and remote environments.

Work Environment/Physical Demands:

Demonstrate regular, reliable attendance; meet deadlines; communicate professionally; and perform work safely and effectively across varied site conditions.

Work overtime or weekends as required; travel and adapt to different project locations and environments. This is an office-based role with ~30% to 50% travel.