Association Manager

What you will actually do

• Run the engine. You keep operations, communication, and reporting systems running well, and you improve the ones that need improving.
• Elevate the agency experience. You lead the approach to exceptional customer service by building strong relationships with the nine agencies, anticipating needs, providing technical guidance, and connecting people, resources, and ideas across the network. You develop and improve service strategies that create consistency, strengthen engagement, and ensure innovation and best practices are shared throughout the association
• Lead the people. You hire, onboard, coach, evaluate, and stand behind association staff, interns, and fellows.
• Watch the money. You oversee budgeting, grant expenditures, and reporting, and you know when a number looks off before anyone else does.
• Grow the resources. You pursue funding aligned with the Board’s direction and help build the partnerships that keep the work sustainable.
• Tell the story. You write the board memo, the grant narrative, and the talking points, and you adjust your voice for each room.
• Support the Board. You prepare materials and recommendations for the Board and maintain a clear connection between governance and operations.

Who we are looking for

• You have at least three years of progressive leadership or management experience, and at least three years in community action, nonprofit, community development, or human services work. Community Action experience is a real plus.
• You have managed people through the full cycle: recruiting, hiring, onboarding, coaching, and honest performance conversations.
• You can interpret a financial statement and understand what it is telling you about organizational health.
• You write well and speak well, and you can hold the attention of a large, diverse room as comfortably as a one-on-one.
• You earn credibility with people who range from frontline staff to elected officials, and you keep your judgment steady when priorities compete and personalities clash.
• You work independently, are well organized, and carry several projects at once.
• You hold confidence and exercise discretion in sensitive matters as a matter of habit, not policy.
• You hold a bachelor’s degree in public administration, nonprofit management, human services, communications, business administration, or a related field, or you bring equivalent professional experience.

The honest details

• Status. This is a full-time, exempt position.
• Reporting. You report to the CAN Board of Directors through close coordination with the Board President.
• Travel. Regular statewide travel with occasional overnight stays. A valid driver’s license and reliable transportation are required.
• Pace. Frequent interaction with diverse groups, competing priorities, tight deadlines, and the independence to manage it all without supervision.

Why this one matters

Equal Opportunity Employer

Every organization we represent is an equal opportunity employer and does not discriminate based on race, color, religion, national origin, marital status, veteran status, political affiliation, sexual orientation, gender identity, disability, sex, age, or any other status protected by applicable federal or state law.