Teller

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are united in delivering the best experience for our customers and fostering an inclusive workplace where employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Teller within PNC’s Retail Branch organization, you will be based in London, OH at the London Branch. PNC is an in‑office company that fosters a collaborative and supportive culture where employees can thrive. Candidates are encouraged to discuss workplace expectations, branch hours and shift details with recruiters or hiring managers. PNC does not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description Process a variety of customer interactions. Educate customers on alternatives available for their financial interactions. Identify banking opportunities during customer interactions and refer appropriately. Conduct meaningful conversations with customers to identify opportunities and refer to branch staff as needed. Perform lobby engagement activities to connect with customers and position PNC products to meet their needs. Educate customers on options for managing financial transactions by leveraging technology, tools and resources. Apply product and procedural knowledge to solve customer problems. Adhere to all policies and procedures, demonstrating sound judgment within established limits. Ensure teller and branch daily operations and maintenance transactions are completed efficiently and accurately. Maintain a customer‑focused mindset, knowledgeable about practices that align customer needs and satisfaction as primary considerations in all business decisions. Manage risk by assessing and effectively managing all risks associated with business objectives and activities to ensure compliance with PNC’s Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Preferred Skills: Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales. Competencies: Accuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs. Work Experience Roles at this level typically do not require a university/college degree, high school diploma, GED, or significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job‑specific certification(s), and experience (including military service) may be considered. Education No degree required. No certifications required. No licenses required. Pay Transparency Base Salary: $30,000.00 – $50,000.00. Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with payment based upon company, business and/or individual performance. Benefits PNC offers a comprehensive range of benefits including medical/prescription drug coverage (with a Health Savings Account feature), dental, vision, life insurance for employees and dependents, short‑ and long‑term disability protection, 401(k) with PNC match, pension and stock purchase plans, dependent care reimbursement accounts, back‑up child/elder care, adoption, surrogacy and doula reimbursement, educational assistance, a robust wellness program with financial incentives, maternity and parental leave, paid holidays, occasional absence days, vacation days, and additional time off based on years of service. Disability Accommodations If an accommodation is required to participate in the application process, please contact us via email at View email address on click.appcast.io. Include “accommodation request” in the subject line and your name, the job ID, and preferred method of contact in the email body. Emails not related to accommodation requests will not receive a response. Applicants may also call View phone number on click.appcast.io and say “Workday” for accommodation assistance. All information provided will be kept confidential and used only as required to provide needed reasonable accommodations. PNC fosters an inclusive and accessible workplace and provides reasonable accommodations to qualified applicants and employees with disabilities. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices. #J-18808-Ljbffr