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Client Support Coordinator

Tops Staffing

Client Support Coordinator (Temp) Join our client's Support team as a Client Support Coordinator, where you'll help keep daily distribution and customer network operations running smoothly. In this role, you'll oversee activity for a client and/or region, coordinate distribution processes across redistribution facilities and customer distribution centers, and play a key part in reporting, issue resolution, KPI management, and supplier coordination. You'll also build strong customer relationships through proactive communication and sound decision-makingmaking a direct impact on service quality and network performance. This is a temporary role with standard hours of 8:00 AM5:00 PM. and the schedule would be hybrid (Tuesday/Wednesday/Thursday onsite). Required Skills: 12 years of experience in customer service or transportation Strong ability to manage and coordinate day-to-day network activity across distribution centers, hubs, and partners Proven ability to identify issues, drive resolution, and escalate when needed Comfortable working with reporting, KPIs, and process compliance (including SOPs/BCP) Strong analytical and problem-solving skills Clear, professional verbal and written communication skills with internal and external clients Proficiency in Microsoft Outlook, Word, and Excel Nice to Have Skills: Transportation operations experience Experience with one or more transportation modes: LTL, intermodal, temperature-controlled, or dry truckload Experience with Microsoft Access Familiarity with TMS applications Background supporting inventory processes such as allocations, returns, phase-in/phase-out items, slow-moving inventory, and service issue response Preferred Education and Experience: Bachelor's degree preferred (Business, Transportation, or Logistics) Customer service or transportation experience preferred, especially in operational/distribution environments Bring your coordination skills, customer focus, and problem-solving mindsetapply today and help keep critical distribution operations moving forward.

Vacancy posted 5 hours ago
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